ACCredits cannot be sold or bartered; unlawful sale, attempted resale or barter is grounds for seizure and cancellation of the ACCredit without compensation. AC sent me a travel Voucher a couple months ago from a covid cancellation, stating I could use the full amount to book as many flights as I want until the money is used up. court order or letter of special circumstances) pertaining to custody. I read the article MuftiVancouver and it is indeed very interesting. If you would like to make a booking through your travel agent, please contact them directly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The voucher is fully transferable, can be used multiple times and never expires. You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). Air Canada has also extended its existing goodwillpolicy so that customerscan make a one-time change without a fee for all new or existing bookings made through May 31, 2021 for original travel until May 31, 2022. Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes If you aren't logged in, enter your confirmation number, SkyMiles number or credit card number to access your itinerary. They take the value of my miles and pay down the visa bill. Re: Air Canada Travel Vouchers. For example, for a booking involving multiple passengers, each holding a separate eCoupon, the total cost of the purchase must be covered fully by two eCoupons or one eCoupon and another form of payment. 1 year ago. Maybe they have fewer staff on their UK operation. The Air Canada Travel Voucher cannot be redeemed at any airport locations, including airport counters or kiosks worldwide. Air travel - Travel.gc.ca For flights within Canada the value is much better as I have found that the fees are around 1/10 to 1/5 of the lowest priced tickets. Air Canada - Travel Requirements and Regulations Sadly I don't have access to 888 numbers. However, this was a while ago, ? People are upset with the idea of getting vouchers, not refunds. Yes, the travel vouchers issued by Air Canada can be transferred to any other person as they are transferable. ACCredits are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (i.e., Sky Regional, Exploits Valley Air Services, and Jazz Aviation LP). The links and other official resources used in this website is only for informative purpose and our main aim is to make things easier for the customers. I have used Aeroplan points on multiple occasions. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. Yes, you can convert your Voucher to Aeroplan miles. Option 1 Under the new regulations, which the airline is calling their "goodwill policy," customers will now have the option to receive travel vouchers with no expiration date. If you would like to make a booking through your travel agent, please contact them directly. With no explanation as to what that actually means. Any residual value will be automatically renewed every 5 years on the original date of issue. You can check the balance of your eCoupon online at any time. ACCredits may be redeemed at aircanada.com, via Air Canada Call Centres, or through a travel agent if the booking is made at aircanada.com/agents. Travel Troubleshooter: An Air Canada voucher for $528 has gone AWOL I have been waiting 7 months. The annual card fees vary according to the plan you enrol in. Opinions expressed by Forbes Contributors are their own. Refunds will be available for Air Canada tickets and Air Canada Vacations packages purchased before April 13, 2021 for flights cancelled either by the airline or by the customer for any reason. Web and Mobile. If your ticket was for travel between Feb. 1, 2020, and April 13, 2021, Air Canada's new cancellation policy makes you eligible for a refund even if you already accepted a travel voucher. Information on scheduled and estimated departure and arrival times, delays and cancellations. Air Canada - Gift Card Balance Check If you have any doubt related to our services then you can drop your queries or concern at feedback@flycoair.com. You may have requested to convert my ticket value to somebody Air Canada Travel Voucher. A place for discussion of Air Canada flights, events, destinations, Aeroplan, service directors, concierges, flight attendants, gate agents, airport experiences, challenges, compliments- just about anything! Any taxes and surcharges must be paid separately. Ive been awaiting my travel voucher for five months, made many calls, been told they were sent on 4th June, didnt receive email now given wifes email and still waiting, has anyone else had this delay ? Effective today, for new tickets purchased on or after April 13, 2021, Air Canada will provide customers an option for a refund to the original form of payment in instances where Air Canada cancels their flight or reschedules the departure time by more than three hours, irrespective of the reason. Note: To check the balance of an Air Canada Travel Voucher issued in a currency other than CAD and USD, please email Customer Support at aircanada@buyatab.com. It sounds like they lost all my flight info. Air Canada is not responsible for Air Canada Travel Vouchers that are undeliverable or not received due to inaccurate delivery information, including but not limited to an incorrect or inexistent email address. Once you receive your Air Canada Travel Voucher, please note that it may take up to three business days for the value of your voucher to appear. What you need to know is that there are fees and taxes plus only Aeroplan gods know for what else that you usually end up costing you about half to 1/3 of the lowest price tickets. For ticket purchases, you can use up to two (2) eCoupons provided that the total cost of the ticket purchase is covered fully by both eCoupons. Some countries require one or more of the following documents when travelling with a child: The child's birth certificate showing the names of both parents. You will need to have your 15-digit eCoupon number and corresponding 4-digit security code (PIN) handy. Thank you for your efforts on my behalf. Combine multiple gift certificates towards one booking! In certain circumstances, travel vouchers may take longer to deliver on your credit. To redeem a voucher you call them. Note that for customers who make voluntary changes, normal fare rules will apply. Air canada travel vouchers - Air Travel Forum - Tripadvisor 2 years ago. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation. Once the ACCredit expires, the balance will be reduced to zero, deactivated, and no further usage will be permitted. By using flycoair.com, you agree that Flycoair is not accountable for any loss - direct or indirect, arising of offers, materials, or links to other sites found on this website. If the flight ticket cost is less than the actual value of ACCredit, then the balance is retained until it expires. ACCredits can be used as a payment method for bookings made via a mobile device and for payment of self-serve check-in options online. If your departure is in less than 72 hours, please call us at 1-800-296-3408 and select option 1 to cancel your vacation. In addition, they should know about the details mentioned here for the use of all its customers. Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. After 10 weeks I looked over the website and found various forms. He stated that the transferable vouchers can be "used under any passenger's name". Beginning January 1, 2022, if your ticket was purchased directly from Air Canada, you'll earn miles based on the flight distance, branded fare, and the purchased fare class/fare class flown. The voucher can be used multiple times, is fully transferable and has no expiry date." It says I'll get two emails within six weeks with the vouch number and a PIN number. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party If you've booked your vacation through a travel agent, you can also cancel your trip directly online. Information on scheduled and estimated departure and arrival times, delays and cancellations. The voucher is fully transferable, can be used multiple times and never expires. Agency* we are entirely acting as an agent, Our aim is to create a connection between travellers and suppliers of travel services. products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance. Air Canada Travel Voucher. You can redeem your travel voucher on their website or call customer service on your next flight booking. The Air Canada Travel Voucher cannot be redeemed at any airport locations, including airport counters or kiosks worldwide. Re: Air canada travel vouchers. Your ACCredit does not expire. And All I need to do is to contact Expedia and request to fill up an online Voucher form to Air Canada. When you cancel your flight, you can convert the remaining value of your ticket to Aeroplan miles with a rate usually higher than 65%. ACCredits are not credit or debit cards and have no implied warranties. So just called AC(888-247-2262) and spoke to a rep. Recaptcha. Please note that electronic travel vouchers are different than the Air Canada Travel Voucher. To flatten the curve, most Canadians have been staying at home for 2 months now. travel insurance. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114214825', '');}, 'log_autolink_impression');flight one week prior on the website, I got a confirmation email. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109070375', '');}, 'log_autolink_impression');airline yourself and ask! May 2020 flight from Tokyo to Boston cancelled due to covid, waited until July like the website said for the refund/voucher application. They are now re routing us via Toronto on the same days which adds hours on to our trip out and back. Once your eCoupon expires, it will no longer be valid and will no longer hold any value. Other Travel Documents. Air Canada Travel Vouchers are not redeemable toward the purchase of Air Canada Flight Passes, group travel, Air To use our mobile site, please enable JavaScript. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. If I want to get flights outbound on June 1 and inbound on June 21, I can book the outbound flight a year ahead, but have to wait 3 more weeks to book the inbound flight a year ahead of that date. Hotels, ferries, restaurants, rental car, any purchases that are travel related. How do I know if I have an Air Canada Travel Voucher? How to Contact American Airlines at Ontario Airport (ONT)? The toll free numbers 800, 833, 844, 855, 866, 877 and 888 are only available in the US and Canada. eCoupons are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (i.e., Sky Regional, Exploits Valley Air Services, and Jazz Aviation LP). Option 2 Once travel has been completed, please contact Air Canada Reservations. Please check your inbox or junk folder for a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: Your Air Canada Travel Voucher has arrived. These coupons are not debit or credit cards, and they do not have any implied value. Status of Air Canada flights by route or by flight number. Any remaining balance will be reduced to $0.00 and will no longer hold any value. Scan this QR code to download the app now. You'll need to have your 15-digit ACCredit number and corresponsing 4-digit PIN handy. ACCredits cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a flight pass or ticket which is part of a group booking. When I canceled my (ta && ta.queueForLoad ? 2 Answers. Just on a side note, can you use an Air Canada Travel Voucher on Air Canada Vacations where I could book (ta && ta.queueForLoad ? You may have requested to convert your ticket value to an Air Canada Travel Voucher. The airline has all the rules to reject or refuse to accept these coupons. It's a shame that it's difficult for people in the UK not to be able to access the numbers that will get you through to the US/Canadian telephone system. This way, you can use your travel voucher on your next flight. Search for Air Canada or visit the official website through the link embedded in the mail. Air Canada is not responsible for any stored value balance if the ACCredit is lost, stolen, damaged or destroyed. Any legal documents (e.g. Air Canada Customer Relations. Please allow ten (10) business days for your request to be processed. It may be that it's easier to get them to answer the phone at the Canada end that at the GB end. You can use it to buy a ticket from United. You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). Air Canada reserves the right to reject any claim for replacement of an eCoupon where there is suspicion of fraud or dishonesty (e.g., altered eCoupon or false request for replacement). This is the version of our website addressed to speakers of English in Canada. The moneysavingexpert website is extremely useful, for all kinds of things. Air Canadas Vulnerability Disclosure Program. Once the form is submitted, you can call us at 1 877 464-8448 (then press 0) or you can wait for a member of our team to contact you within the next business day to process your payment. To redeem your Air Canada travel voucher on the website, you can take the following steps: Navigate through the website of Air Canada, www.aircanada.com. My refund took about 5 days for it to be credited back to my CC. Expedia Customer Support Team. If your email address changes, please contact You might get an answer. Look under Payment Summary on the payment page if youre booking an Air Canada flight or making an Aeroplan flight redemption. not be refunded. : r/aircanada by Stargazer_quartz Can air canada travel vouchers be transferred to another person? Reply Report inappropriate content Robbiejan77 Level Contributor 2 posts 5 reviews If so, you would have received a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: Your Air Canada Travel Voucher has arrived. If it is lost, stolen, or used without authorization, the value will not be refunded. * Air Canada Express refers to flights operated by Jazz Aviation LP. It is also good to be aware that our Prime Minister has said that international travel to Canada may take many months, even to there being a widely available vaccine. Treat your ACCredit with care. eCoupons are issued via email. I have been waiting for mine since 21st May. Air Canada has agreed to refund customers whose flights were cancelled last year due to the COVID-19 [+] pandemic. This is not a theory. Air Canada reserves the right to reject any claim for replacement of an ACCredit where there is suspicion of fraud or dishonesty (e.g., altered ACCredit or false request for replacement). Trying to sell vouchers worth $4k : r/aircanada - Reddit I am still waiting on a reply from Air Canada re my application for a refund as my direct route to Vancouver from Dublin was cancelled/suspended for this year. Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. Indicates an external site which may not meet accessibility guidelines. 9. A user must pay applied taxes and surcharges separately and not be billed with anything else. In the case of bookings for multiple passengers using multiple forms of payment (of which at least one is an ACCredit), it is recommended that separate bookings be made for each passenger using an ACCredit as a form of payment. How you apply for a refund depends on how you bought your ticket or vacation package. ** That means the Phone number is associated with Flycoair travel agency, not with any other organisation. eCoupons are not credit or debit cards and have no implied warranties. ACCredits are valid only when received from Air Canada, Air Canada Rouge, or Air Canada Express. Image Credit: Air Canada. Oh maybe I got a lot longer to wait! According to the press release, with today's announcement, Air Canada is extending a refund option to all eligible customers with tickets for travel dates on or after February 1, 2020 and who purchased their ticket before April 13, 2021. You may have requested to convert your ticket value to an Air Canada Travel Voucher. My voucher number has 13 digits instead of 15 and starts with 014 instead of 144. Click on it to redeem its price. Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. Accredit provided by Air Canada expires on the date mentioned in the email you obtained. How to use Air Canada WiFi. They generally won't sell you a ticket from one Canadian city to another unless it's part of a longer itinerary, and Air Canada won't operate a plane from one US city to another, but if . Your electronic travel voucher expires on the date indicated in the email you received. Each voucher is fully transferable, can be used multiple times and will never expire. Air Canada travel voucher : r/aircanada - Reddit To use our mobile site, please enable JavaScript. 1. Anyone can use this Voucher repeatedly until the owner entirely redeems it. Proceed to the payment section. For that I am appreiative. The voucher that doesn't expire and is transferable has just gained value over the ones with the 24 hour expiry date. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. A week after that, since i did not receive anything i filed with the small claims court and i am suing for my money back and additional damages. Seat or travel option purchases for an existing booking: If you purchased a refundable fare or travel option, the portion paid with an eCoupon will be refunded to your original eCoupon if the eCoupon is still active. Please note that electronic travel vouchers are different than the Air Canada Travel Voucher. You need to use the reference number obtained when requesting the voucher to check on status. and dont forget to bring your electronic travel voucher number. Anyone can inspect the balance in the e-Coupon only by visiting the official website of this airline. Vouchers, ACCredit and eCoupons - Air Canada I have been waiting 7 months. I have actually tried and gave up after 45 minues of holding on. I contacted them by email a few times, their phone line is not accessible. My tickets value at the moment is approx 1300, what way would they value that in points ??. If you are experiencing problems, please try our. Air canada no expiry voucher when booked through Expedia - Air Travel Only issued by Air Canada by giving them through the official email having the required code. Many people use Aeroplan all the time, so maybe it's just me. But I don't think I'll by flying with air Canada anytime soon. You will need to have your 15-digit eCoupon number and corresponding 4-digit Any remaining balance will be reduced to $0.00 and will no longer hold any value. Air Canada fleet equipped with WiFi. 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