The Centurion Lounge at Los Angeles International Airport has been closed due to building repairs which began in June of last year. I have carried the AMX card for 23 years now and I do not know what is more disappointing. Its also a very bad look for Amex that cries total disregard for paying customers and incompetence at that. Lounge. The American Express Centurion lounge in LAX is currently closed for repairs. Happy to be a customer. It's gross. Read our master guide to Amex Centurion Lounges: where to find them, how to get in, and what you'll get inside! The Centurion Lounge - American Express For food at the Centurion Lounge LAX, Amex has partnered with Chef Nancy Silverton, who is chef and owner of Pizzeria Mozza, Osteria Mozza, and chi SPACCA. Stay connected with the latest travel, aviation, and credit card news. In other words, to get there from Terminal 7 youd take the underground walkway to Terminal 6, then the underground walkway to Terminal 5, then the underground walkway to Terminal 4, and then the connector to TBIT from there. American Express Membership Rewards has made yet another points transfer promotion available to their U.S. based members, offering a 25% Today we have a Reader Question about the Hertz Presidents Circle membership conferred through the benefits portfolio of the American American Express and its Membership Rewards program conversion partners often run promotions to incentivize transfers. In a statement shared with TPG, Amex said that "the Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. If Amex didn't want the negative speculation, they could've released this information nearly a year ago. Theres no denying that this is all costing Amex quite a bit of money Amex is still making the lease payment, and the company is also paying for all of the repairs. The COVID-19 pandemic struck just as the lounge opened, and due to local health code precautions, the lounge space itself was shuttered and only a to-go meal service was offered to eligible cardmembers. 1. Terms apply to the offers listed on this page. Its small but very pleasant. Theres an update when it comes to the unusual Amex Centurion Lounge situation at LAX. I kind of appreciated this, given the lack of natural light in the lounge otherwise. The lounge is a good size, has a solid food and drink selection, and has a nice variety of rooms and amenities to enjoy. pay the required Board -approved Terminals Building Rate for their existing Centurion Not just this, but as a recent former SAN flyer, on several occasions rolling delays have meant that I'd miss my connecting flight at LAX and I've instead simply rented a car and driven SAN-LAX to make my int'l connection. Los Angeles Airport LAX Lounges | COMPLETE GUIDE in 2022 You can find the current menu below. Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) Amex Centurion Lounges are superior to those operated by major airlines in the United States. No details have been given on what caused these alleged repairs or when the facility will finally reopen. Now Open: Temporary Amex Centurion Lounge LAX Just look for this wall and walk down the small set of steps. Enrollment required for select benefits. The Amex Centurion Lounge LAX has a different layout than other lounges belonging to the portfolio. However, for me the single most important amenity in an airport lounge is that its a calm and quiet place to hang out. One of the things that people enjoy about Centurion Lounges are the food and drink selection. Head towards the Great Hall. Like is it so difficult to have supplies and staff until standard hours? that was allowing jet fumes into the lounge. There are also some cool semi-private desks along the hall in this area. It's not just the lack of natural light, it's the relatively small spaces, some of which have low ceilings.and then there is is the overcrowding issue. They still will offer a grab and go chicken wrap if you request it at the entrance and leave but its an actual lounge with a bar, barista espresso drinks, and a real buffet with both hot and cold food with dishware not paper or plastic. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Do they let everyone stay in the lounge space or is the limited seating meaning they have to turn away guests? This is seriously annoying. Head towards the Great Hall. While complaints about the airlines abound, what they are doing with their lounges is a welcome plus for travel experience. This has caused some confusion, as the lounge has been closed for over two years. Problem with your assessment for LAX is that it's not really easy to pick either SkyClub or Centurion as the connector isn't built yet (I think, please correct me if I'm wrong!) And, I would offer that the design is that of a traditional, standard issue, one each airport lounge that we were used to seeing. It's too crowded.". Thanks for clarifying, didn't see that! PHX - SkyClub is better. The hours of operation just doesnt make sense to me. That's almost never how a commercial lease would work. It's been closed for almost a year, with Amex saying only that they were making building repairs to one of their newest lounges. Was flying Virgin Upper Class so after trying Amex out I went to the Star Alliance lounge. (Find out more about LAX inter-terminal transfers at our Definitive Guide to the LAX Lounge scene.) The Amex-branded lounge in the Tom Bradley International Terminal at Los Angeles International Airport (LAX) will reopen at 6 a.m. local time on Wednesday, June 15, according to an Amex spokesperson. Stop overpaying for travel! That means either: Its self-serve food station is perfect for breakfast or snack time, while the lounge bar serves all sorts of drinks. 2021 due to an issue with their Heating, Ventilation and Air Conditioning (HVAC) system American Express Travel Related Services, Inc. was forced to close its lounge in June of Where is the American Express Centurion Lounge at LAX? Its nice to see the Amex Centurion Lounge LAX finally open. How long has this been going on with HVAC, before the pandemic? Overall, it feels like it has half of the square footage than it actually does. Should You Buy Expensive Beverage Packages When Going On A Cruise? When Centurion lounges began reopening in the fall of 2020, local regulations prevented travelers from taking a seat inside at LAX grab-and-go food and drinks were offered instead. 15 votes, 25 comments. If you can connect from Terminal 4, then T3 also should connect to Tom Bradley because T3 and T4 are in the same building facing north and south. The lounge is located in a relatively central location: the Tom Bradley International Terminal (TBIT). Why would AMEX need to pay for these repairs? Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, This was first reported by Thrifty Traveler, access American Express page for the LAX Centurion Lounge here, American Express (U.S.) Membership Rewards Transfers To Flying Blue With 25% Bonus Through May 22, 2023. Agreed. And public documents for that pop-up location may give a hint as to when the full lounge reopen. The LAX lounge closed in June 2021, but promises to reopen by early 2022 have came and gone. Meanwhile, if youre looking for a place to relax when passing through LAX, holders of The Platinum Card from American Express, The Business Platinum Card from American Express or The Centurion Card from American Express can access the Deltas brand-new SkyClub in Terminal 2 (but only when flying with Delta). LAX Centurion Lounge Has Been Closed for Months Due to - Thrifty Traveler American Express Membership Rewards To Hilton Honors 30% Conversion Bonus Through April 30, 2023, French Air Traffic Controller Strike Expands To May 1 2, 2023, Hilton Go Employee And Friends & Family Rate Plans, Hilton Honors Bonus Points & Rate Promo Update May 2023. to save on your next trip. I visited LHR T3 Amex Lounge on this trip too and was pretty disappointed by it too, again zero natural light and pretty limited food selection. Now we know why. Now Open: Temporary Amex Centurion Lounge LAX, The Centurion Lounge LAXs unusual closure, The Centurion Lounge is closed due to jet fumes, Amex opens temporary Centurion Lounge LAX, The 8 Amex Platinum Card Benefits I Value Most, Marriott Amex Business Card Spending Bonus, Amex Platinum Lufthansa Lounge Access Benefit, Please view our advertising policy page for additional details about our partners. Was definitely a bit of a strange feeling. Knowing that LA County was on the verge of lifting indoor dining restrictions, asked when the lounge might reopen. Then, in the middle of 2021, Amex confirmed that the lounge would be shuttered through the end of the year due to construction. I was there yesterday-the first day they were fully open in the former Etihad lounge. The Centurion Lounge at LAX is one of the issuer's newest lounges, but it's only been open for a couple of months. Cardmembers could visit the lounge, but only for takeaway food and drinks due to the local COVID-19 restrictions. From the moment you walk in, you'll see that things are different here. Can you access this lounge via terminal 3? You'll have one less airport lounge to enjoy when traveling through the nation's busiest West Coast airport. Your email address will not be published. Made an immediate u-turn and headed to the alliance lounge spaces. Lounge operators, such as Amex, will need to rethink their approach to lounge design if they want to stay competitive. American Express Centurion Lounges: How to Get Access The lack of service at the lounges or the CEO backing CRT. I would respectful beg to differ on that. Serious lack of flights to connect at LAX. Amex has worked out a short-term lease agreement, to temporarily use vacant space on the sixth floor of Tom Bradley International Terminal (TBIT), intended to offer replacement lounge amenities. Well, this lounge space is now open. I'm there every week but after 5pm. Chef Nancy Silverton will continue to curate the menu at the LAX Centurion Lounge, and the new menu is as below. The Centurion Lounge at Los Angeles International Airport is located in Tom Bradley International Terminal (TBIT). Is it time for Amex to extend Centurion Lounge opening hours? Related: The ultimate guide to American Express Centurion Lounges. For the first time ever were learning about the nature of the most recent problem concerning the closed American Express Centurion Lounge at Los Angeles Airport, Tom Bradley International Terminal: Jet Fumes! See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. So Amex is still Amex is covering the entire cost of the HVAC replacement system and also still paying rent for the 13,693-square-foot facility that currently sits empty. Come on Amex, see to it that this lounge opens because your customers are really getting irritated! Was a bit surprised how positive this review was vs my experience! I think Amex picked this spot to appeal most to AA flyers because it's only a 5min walk for them. Was flying Virgin Upper Class so after trying Amex out I went to the Star Alliance lounge. The Amex lounges are small, that's my foremost complaint, they get crowded quickly and feel cramped. However, as far as catering and beverages, I don't think we're comparing apples to apples, the domestic lounges you are referring to (Admirals, SkyClub) do not offer anywhere near the variety and quality of food that is offered in Centurion lounges. Furthermore, while Centurion Lounges are way better than your typical domestic airline lounge, TBIT is obviously a bit more competitive when it comes to lounge options. 4. The lounge actually DID open for about a week in March 2020. The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. The new temp space is rented until September 30, 2022 so that means itll take at least this long until the Centurion Lounge is reopened (if not later). But it WAS open in March 2020 on schedule. DL flies 5 flights a day from LGB to SLC. Of course Centurion Lounges do often have crowding issues, though Id guess that this lounge is the least likely to have those issues, given its location, and how spread out LAX is. The location also features. I visited a month ago and would give it a 2 or a 3 at most. Spanning across 14,000 square feet, with seating for 200 guests, the American Express Centurion Lounge at Los Angeles airport is the largest location system-wide. You would have to ensure sufficient time then. Lounge Review: American Express Centurion Lounge - LAX - Los Angeles Unexpected touches like a locally-inspired menu and soothing spa services meet . The LAX lounge for Alaska Airlines passengers is near Gate 64B and accessible from 5 AM to 11 PM. No details have previously been given on what caused these alleged repairs or when the facility will finally reopen. First look: The brand-new Amex Centurion Lounge at LAX - The Points Guy The TBIT can be accessed via intra-terminal connector from other LAX terminals as well but its quite a hike as the airport is a monster. I'm flying out of LAX in a week. While they continue to do construction on the entire airport, TBIT is amongst the latest and is the crown jewel of LAX. Meanwhile, the issuer continues to build out its network of premium lounges, with new and expanded outposts planned in Seattle-Tacoma International Airport (SEA), San Francisco International Airport (SFO), Newark Liberty International Airport (EWR), Hartsfield-Jackson Atlanta International Airport (ATL) and Ronald Reagan Washington National Airport (DCA). The lounge then has a couple of tranquility areas. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); This review is so unlike my experience in this lounge around noon. According to the initial American Express Platinum Concierge statement, there were extensive repairs required at the facility that took several months to take care of but were now eight (almost nine) months after it was first closed. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how
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