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Android is a trademark of Google LLC. A broadband provider must have provided broadband Internet access service as defined by Section 8.1 of the Commissions rules to end-users prior to submitting the application. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. The provider must describe how its alternative process collects the household applicants: (1) full name, (2) phone number, (3) date of birth, (4) e-mail address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person if different than applicant, (7) basis for inclusion in program (e.g., SNAP, SSI, Medicaid, school lunch, Pell Grant, income, providers existing program, etc.) Please call us at 1-888-898-4888 if you have questions. After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. How do I upload my proof documents by fax? The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. Service providers interested in connecting should keep reading. To avoid delays, send copies of your proof documents with your initial application. State Fees. To upload your proof documents by email, follow these simple steps: To help us verify your proof documents more quickly, be sure to put yourenrollment ID in the subject line, and your full name in the body of the email. National Lifeline Eligibility Verifier - Assurance Wireless Find out if you qualify for Assurance Wireless Apply Now Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. 3 0 obj 2023 Q Link Wireless. What types of proof of low income do you accept? Privacy Center 2023 Universal Service Administrative Company. Consumers are only allowed one ACP benefit per household, not per person. Whats a national verifier id? Explained by Sharing Culture Your Guide to Lifeline's National Verifier | Get Approved Today Provide any available map that makes the consumers location identifiable to USAC, and circle the location of the primary residence. A broadband provider that is not an ETC in the state or territory where it would like to participate in the ACP must seek approval from the Bureau. Online Log in or create a new account and upload copies of your proof documentation. How do I upload my proof documents by webcam? This includes how the provider offered broadband service to end-users prior to submitting the application in the jurisdictions they are seeking approval and the specific requirements for either automatic approval or expediated approval. If you have not qualified for ACP You can seek approval to participate and approval of alternative eligibility verification processes on the same application. Privacy Notice Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation Mail You can submit applications and proof documents by mail to the address below. %PDF-1.5 2023 Q Link Wireless. Dania, FL 33004. In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. The following frequently asked questions (FAQs) are intended only provide staff responses to common questions and do not supersede the Commissions decisions in the controlling order. Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. You can also complete the Household Worksheet online (this worksheet will be released later this month.) Step Two: Fill out and sign the ISA. Our network covers 99% of Americans! To submit copies, consumers can: Log in to the National Verifier online portal and upload their copies Visit their participating broadband provider's store location and provide them with copies Mail their copies to this address: ACP Support Center PO Box 7081 London, KY 40742 What kind of file formats are allowed for uploading my proof documents online? Follow the instructions on that page to upload your proof from a webcam. You will then receive an automated email to verify your accounts email address and activate your account. Wilkes-Barre, PA 18773. How much money is left in the EBB program? and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. If the consumer qualifies for both the Lifeline and EBB Program benefit, the benefits can be applied to the same service, up to the total cost of the service. If coordinates are known, write them on the map. How do I know my proof documents were received? To help consumers resolve specific address errors, see below. Broadband Provider Eligibility to Participate in the ACP. Proof documents are copies of your documents that show you are currently eligible to receive Lifeline service. Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). Let us know if you liked the post. Make sure your webcam is plugged in and properly installed on your computer. For more information on the Affordable Connectivity Outreach Grant Program, please visit https://www.fcc.gov/acp-grants. To prove participation in a Lifeline qualifying program, consumers must submit a document that, at a minimum, includes: To prove a consumers household income is 135% or less than the federal poverty guidelines, consumers must submit one or more of the following documents*: *If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous 12 months. What if my proof documents are not approved? You will be able to use the staging environment for testing purposes without a signed agreement, but a signed ISA is required to establish an API connection with the National Verifier production environment. An API, or application program interface, allows two software programs to interact with one another. Plan Add-ons PSAP Information If not, you'll likely find your document in the "Downloads" folder. You will only need to upload one form of proof of the below to confirm your eligibility. Application Documents - Universal Service Administrative Company Just bring all of them. Click here to submit your proof of low income now! To complete the ISA, please follow the steps below: Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the Reports and Tools section. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. What proof of ID do you accept? Home - ACP - Universal Service Administrative Company How do I apply for emergency broadband benefits? The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation >i8if;pHnh6/+rm;F3W}4Nz0 There are two types of errors that a consumer may receive relating to their address. Net Neutrality Apply Now Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse. All other broadband providers need to seek approval from the Bureau to participate in the ACP. Enter your primary phone number. How do I upload or submit proof documents? - Q Link Support Center To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. How do I upload or submit proof documents? So if it isn't uploading, or you're afraid it didn't go through, don't worry about it. You can go to the Lifeline Support site to check your eligibility and to apply to the program. The Bureau will administer this expedited application review process consistent with the Order. When eligibility cannot be verified through any of the National Verifiers automated data sources, the consumer can submit eligibility documentation to the Lifeline Support Center, which will initiate a manual review process to determine if the consumer is eligible. The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. Please only send a copy, NEVER send the original document to Q Link Wireless. 2023 Universal Service Administrative Company. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). How long will it take for you to verify my proof documents? SafeLink Wireless The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. If a consumer does not have any of the documentation listed above, they can submit one document with their DOB and a second with their SSN4 on it. Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. Complete the cover sheet and send copies of your proof documentation to the address below. Your email address will not be published. If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumers primary residence. Internet Essentials: Get Help - Xfinity I `s How do I send my proof documents by mail? Assurance Wireless is not currently available in your area. You cancheck your documents status onlineat any time. If I previously disconnected service with Internet Essentials, can I re-enter the program? The following chart displays the errors that require additional information. What proof of low income do you accept? Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. For more information, please watch this video. How long will it take to verify my proof documents? the jurisdiction in which it plans to participate; the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier; and. Avoid sending any dark or blurry copies or pictures. Create your signature and click Ok. Press Done. As a result, eligible consumers may not apply for Lifeline. Log Into Your Q Link Account Enter your email and password to login. Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. The FCC Lifeline program can provide reduced-cost or even no-cost internet access. Must Be your documents. Webcam: Log in to My Q Link to take a picture of your proof with a webcam. The API ID(s) they would like to register for National Verifier API production access. to learn if you and your household qualify. endobj A broadband provider must provide broadband service to end-users, meaning the provider of retail broadband Internet access service must maintain a direct relationship with the customer, must be responsible for dealing with customer complaints, must handle customer billing, and must provide quality of service guarantees to the end-user. You still have to bring in all of the physical papers (I used passport, cable bill, and car reg.). A. The Infrastructure Act directed the Federal Communications Commission (Commission) to undertake a proceeding to adopt final rules for the ACP. The Infrastructure Act provided $14.2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). Check Lifeline Application Status | Assurance Wireless How do I upload or submit proof documents? Click "Continue". Otherwise, USAC will determine coordinates based on the map. Customer Care & Technical Support. See the coverage map on this website for a detailed map and check if service is available in your area. To apply for Lifeline, a consumer must generally use the National Verifier application system. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. * Review theAMS Resolution Guidefor more details on the error resolution process outlined below. Required fields are marked *. The API Specifications will assist technical teams with development. The guideline is based on your household size and state. Any non-ETC broadband provider seeking to qualify for such automatic approval must file an application describing: Providers that file applications certifying to and making necessary demonstrations for the criteria outlined above will receive approval automatically upon filing once the Bureau confirms all required information was submitted. Forthefastest possible processing, upload your documents online viawebcam,mobile device. If you need to seek approval to participate for multiple providers, you must submit multiple applications. What types of proof of low income do you accept? Finally, a provider must describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. If a consumer is submitting documentation via mail, they must include the completed cover sheet. Its goal is to simplify the application process for programs such as EBB and Lifeline, as well as future broadband subsidies. This enables Lifeline consumers to apply to Lifeline through a provider's website. In addition to the specific information collected on the application form, the provider should submit a narrative description of how it meets the requirements to participate in the ACP. To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet(Spanish Version). The Bureau encourages all potential broadband provider applicants review all applicable program requirements and procedures as set forth in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. Repeat this process for all of your documents. Who Can Benefit From Diaphragmatic Breathing? If I have Xfinity TV and/or Xfinity Voice, but I don't have Xfinity Internet, am I eligible for Internet Essentials? Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. endobj For more information about or support with CORES and FRNs, see CORES Help at https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. For all states except Texas, customers will submit this information through the National Verifier website. automatic applications where the non-ETC provider demonstrates it has an established program as of April 1, 2020, that is widely available and offers Internet service offerings to eligible households and maintains verification processes that are sufficient to avoid fraud, waste, and abuse; or. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Visit their participating broadband providers store location and provide them with copies. If you titled your document, you can enter it into your computer's search bar. If you participate in more than one government program, you only need to upload a copy of proof showing participation in ONE of the programs. An official, unexpired document that has their first name, last name, and last four digits of their Social Security Number (SSN4) on it to resolve an error message about their SSN4, An official, unexpired document that has their first name, last name, and date of birth on it to resolve an error message about their date of birth, and, Official, unexpired documents that prove their date of birth, Recent state, federal, or Tribal tax return, U.S. government, military, state, or Tribal issued ID, Statement of benefits from a qualifying program, Unemployment/workers compensation statement of benefits, Statement of benefits from a qualifying program document, Eligibility confirmation from state eligibility database with administrator. This solves one of the primary problems the Lifeline program has created for needy Americans. Follow the instructions to download and print your pre-paid mailing label. Click the button that says "Upload Proof." Make sure you have electronic copies of your required proof readily available. The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. Uploading your proof documents online via desktop is quick and easy! This is the last step for . If the alternative verification process fails to include any of the above information, the provider should explain why it thinks such information is not necessary to prevent waste, fraud, and abuse. 1-800-SafeLink (1-800-723-3546) Find out if you qualify for Assurance Wireless. Complete a Lifeline Household Worksheetif someone else at your address already gets Lifeline. PDF National Verifier Secure Webpage Document Upload Process Make sure it is a valid file type before uploading (PDF, JPG, JPEG, PNG, GIF, BMP, TIF, TIFF). Submit Supporting Documents - United States Department of State If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. What do I need to do to complete my application using National Verifier ? Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. Show You Qualify - Universal Service Administrative Company You can get the EBB discount on your home Internet or cellphone bill only if you sign up. The consumers name, or the name of the consumers benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. How do I upload documents to national verifier? To register with CORES, go to: https://apps.fcc.gov/cores/userLogin.do. To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. You will need these to log in. AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. Coverage not available everywhere. stream Bureau Approval of Alternative Household Eligibility Verification Processes. Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. To qualify for Q Link Wireless Lifeline program you must submit a proof document showing you participate in a qualifying program.

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