You'll receive SMS and email notifications after submitting instructions to: How do I use 'Top up HSBC accounts via eDDA' service? What information do I need to make global payments? What currencies can I use for telegraphic transfer? You can also use telegraph transfer through SWIFT network to over 200 countries and regions in more than 40 different currencies. To find your daily transfer limit, log on to Personal Internet Banking and go toMy HSBCthen toMaintain My Details. Business Close menu. Please advise your payer to choose HSBC (bank code 004) as the payees bank or receiving bank, then enter your 10- or 12-digit HSBC account number in the payee account number field. You will usually get immediate confirmation, but if you don't, try refreshing the page or going back to the FPS registration page. Why is my UnionPay ATM chip card linked to my savings account and the PLUS ATM chip card to my current account? If you have not yet activated Mobile Security Key, 'Pay with FPS' or 'Show my FPS QR code' won't be available, but you can still perform small-value transactions after logon. However, you canuse a different HSBCaccount foreach separate Proxy ID. You can do this through Personal Internet Banking, mobile banking, phone banking, at a branch or at an HSBC or Hang Seng ATM in Hong Kong. From 21 March 2021, the way that you set up and edit a user's signature groups and authorisation limits will change. It will also appear on yourbank statement, but somedetails such as message to recipient will not be shown. When you use the 'Pay with FPS' function to scan a QR code, the HSBC HK Mobile Banking app will ask you to verify your transaction using biometric authentication or Mobile Security Key verification. Please note, you will not be able to proceed if you make a payment that exceeds your limit via 'Pay with FPS' on the HSBC HK App's log on page. If a merchant has registered for the FPS autopay function, you can use their Proxy ID to set up an autopay instruction. Step 1: To begin, go to HSBC's official website and enter your User ID and password to access your net banking account. For transfers in euros or US dollars, the cut-off time is 5.45pm, Monday to Friday (excluding Hong Kong public holidays). We're here to help you. To strengthen security controls for ATM services, the overseas ATM daily withdrawal limit (including cash advances) for all ATM and credit cards was pre-set to HKD0. Privacy and Security | Terms & Conditions | HSBC Accessibility, This website is designed for use in the USA. Can I make fund transfers in foreign currency? Your HSBC account(s) and same-name account(s) maintained at other local banks must be of the same currency. The Credit Cards servicing website will open. What do the new 'Pay with FPS' and 'Show my FPS QR code' functions let me do? Online Banking payment limits Payments limits are subject to change and should be checked each time you make a payment. There is no specific function for requesting a payment, but youcanask someone to send you money by providing your Proxy ID or QR code. Simply select your profile in the top right corner, go to 'Pay and transfer', then choose 'Register or view FPS registration'. By continuing to browse this site, you give consent for cookies to be used. We're now using FPS to process your standing instruction payment to other local banks/ FPS participants. Instructions on how to update can be found on our'Change contact details' page. For more details please contact HSBC PhoneBanking numbers. No, you must provide the donor's name if you request a donation eReceipt. The donor's name is essential if the receipt is to be used for tax purposes. You will also need to maintain sufficient funds in your Hong Kong dollar current account. The default daily payment limit with HSBC - telephone and internet - by user and for the whole business is 10K. Can I place an order on one device and pay for it with the HSBC HK Mobile Banking app on a different device? If you're quoting an exchange rate outside of the normal trading hours (Monday 7:00am HKT to Saturday 4:15am HKT during US daylight saving or 5:15am HKT during non-US daylight saving) or on Hong Kong public holidays, the rate provided will have a wider bid/ask difference. Can I still use e-Transfer or Express Transfer for HKD and CNY transfers? Your new UnionPay chip card can't be used on the PLUS/Cirrus network. You'll get this error if you enter characters that are not supported, such as '' or '! Processing of outward telegraphic transfer instructions in Renminbi is subject to the schedule of the Renminbi clearing bank. Quick Transfer' supports payments via payeesphone number or email address. To change it in online banking, go to 'Register or view FPS registrations'. The UnionPay ATM chip card and PLUS ATM chip card look similar. 2023. For your security, the overseas daily withdrawal limit and overseas transfer limit for all ATM and credit cards is HKD0. Can I use Quick Transfer to send money from a non-HKD or CNY account? This website is designed for use in the Channel Islands & Isle of Man. Yes, you can continue to use your current UnionPay ATM chip card even after we've issued your PLUS ATM chip card. Credit card limit can be increased by the following ways: The issue date of the credit card should be higher than 6 months in the least There should not be any modifications or increase/decrease in the credit limit within the previous 6 months Applications for same day value are subject to cut-off times related to the time zone of the destination and/or the requirements of the settlement banks. By phone You can also request to increase your credit card limit by giving us a call. *Other payments are payments to your own accounts held with other banks, and to family, friends or organisations not in our payee look-up or standard list on online banking. A Republican bill to raise the debt limit and slash government funding passed the House after 11th hour tweaks won over a group of GOP holdouts. For each set-up, you can set a desired daily transfer limit up to the maximum limit specified, which will later be shown and be in effect when you top up your HSBC accounts with that instruction. Learn more How do I register for Personal Internet Banking? Debit and Credit cards. What is the difference between an autoPay instruction and a standing instruction? You can top up your HSBC accounts up to the maximum daily transfer limit for each account top-up instruction linking to your same-name account maintained at other local banks. Will I receive any notification after submitting different instructions with 'Top up HSBC accounts via eDDA'? To activate overseas withdrawals for multiple cards, you can select All cards at HSBC or Hang Seng ATMs in Hong Kong - this takes two working days to process. HSBC do specify the transfer limits in their T&Cs, unlike Tesco who also have an unpublished limit which their T&Cs dont mention . What are the cut-off times for global payments via telegraphic transfer on HSBC Online Banking and HSBC HK Mobile Banking App? Make your payments more secure in HSBCnet by specifying the number of users required to authorise a payment, as well as the combinations of user levels for differing values of payments. Credit Card Credit Limit Increase Notification eAdvice; . No. After registration, how do I update my mobile number or email address? Can I keep using my UnionPay ATM chip card if I apply for a PLUS ATM chip card? Access your global and domestic accounts from HSBC or other financial institutions all with one secure online portal. Can I set up recurring transfers with FPS? FPSis a simpler, quicker way to send money to people and merchants across participating local banks and Stored Value Facilities (SVF) operators in Hong Kong. If you are using a Hong Kong mobile number, the country code will be prefilled. Once you have updated your contact details, your FPS registrations under your previous contact details will be deregistered. Choose a new or existing payee and on the transfer details page, toggle on 'Recurring transfer' option and input other details (eg. Find the payment that you wish to amend from the list of payments, then select 'Edit' and follow the on-screen instructions. No currency exchange is involved. The first 3 digits of your HSBC account number is the branch code, followed by a 7- or 9-digit account number. Please also ensure that you have sufficient funds in the debiting bank account before submitting your top-up instruction at HSBC. Please contact the debiting bank regarding their charges. We'll send your ATM PIN and card collection information within 5 working days of receiving your application. There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different chargingpolicies. Choose 'Submit'. Want to know more? TheDeletebutton lets you cancel an existing autoPay transaction. Is authentication required when adding a new payee? Yes. Can I make a future-dated payment with QR code payment functions? Key Points. The interest rate chargeable depends on the type of card you hold and the plan. I only need to enter a Proxy ID (mobile number, email address or FPS Identifier) to make payments with FPS. Many banks do have limits, at least HSBC limit is per calendar day rather than working day. I had no problem transferring money to them before FPS, and neither of us have even registered for FPS. You'll alsoreceive a confirmation fromthe merchant once your order goes through. You can differentiate the two cards based on these features: My child has a UnionPay ATM chip card through their HSBC Premier - Junior Pack account. How do I cancel an autoPay instruction with a 'Pending Set Up' status? For details on the benefits of our integrated accounts or to open an account, call Customer Services on (852) 2233 3000 or visit any HSBC branch in Hong Kong. The message should only contain: For fund transfer requests, what is the maximum number of characters allowed in the payee fields? Note: The first 3 digits of your HSBC account number is the branch code, and the remaining 7 or 9 digits are your account number. Send money via SWIFT in currencies including: If your desired currency is not listed on HSBC HK Mobile Banking App, please proceed to HSBC Online Banking. Unfortunately, recurring transfers cannot be set up using Proxy ID. If you want to make HSBC your default account again, just check the box beside 'Set HSBC as a default bank when receiving money'. The data on the microchip is much more difficult to steal and use for unauthorised transactions when compared to a magnetic stripe. You can see your FPS transaction history in your account details via HSBC HK Mobile Banking app or PersonalInternet Banking. Is the bank able to confirm thepayeeaccount number so my instruction is not rejected? Chip cards include both a magnetic stripe and an embedded microchip. You'll be asked to authenticate the transaction using your Mobile Security Key / Security Device. Select your credit card from the account summary screen. We often link to other websites, but we can't be responsible for their content. Where can I check my FPS transaction history? However, it will not appear if the recipient's account is a HKD Passbook Savings account. Whenprompted on the merchant's app, choose to pay by FPS. You can set up a new standing instruction (i.e. I want to set up a new autopay instruction but I can't find the company name in the list. You need the sort code and account number to set these up. It will be treated as a cash advance and subject to a fee. Can I use FPS when I am outside of Hong Kong? The maximum ATM daily withdrawal limits shared with both local and overseas withdrawals are as follows: You can activate overseas withdrawals on behalf of your child or family member by visiting a HSBC branch in Hong Kong. You can make quick payments via FPS. request to increase and/or decrease limits block/unblock your debit/credit card and report your debit/credit card lost or stolen LIMITS/FEES MONTHLY MAINTENANCE . Any currency supported by both the sending and receiving accounts. Transfer instructions are processed between 8.15am and 5.55pm, Monday to Friday, and 8.15am to 11.55am on Saturday, excluding Hong Kong public holidays. Member FDIC. That means you could have one linked to your mobile number, one to your email address and one linked to an FPS Identifier. Customer is advised to ensure the completeness and accuracy of payee account information provided. If youve sent money to a merchant, then youll see the merchants full name. Do I need to pay a fee when making a transfer to an overseas account with telegraphic transfer? Will my QR code in 'Show my FPS QR code' change? If youre using HSBC HK App, after you log on, tap on Pay & Transfer on the bottom menu. How many HSBC receiving accounts can I link to one Proxy ID? Then choose the bank code and enter the recipients bank account number and name. You can make fund transfer in local or foreign currencyinvolving currency exchange. When you made the local or global payments via HSBC Online and Mobile banking, you could retrieve that All-in-One integrated account from your payee list, and choose the specific account you want to make payment to (e.g. You will receive an SMS notification upon successfulregistration. If I don't have an HSBC Integrated Account, can I apply for a PLUS ATM chip card? When I make a payment to someone at another bank, will they receive a notification? For that, you need both the merchant's app and the HSBC HK Mobile Banking app installed on that device. Does the QR code scanner in 'Pay with FPS' function work with non-FPS QR codes? All Rights Reserved. We're here to help. USA. For selected countries and currencies, you'll be eligible for a Send like a local experience which is faster and fee-free, while for other destinations outside our selected network, we will still route you through the telegraphic transfer via SWIFT network. Will my account name appear on the recipient's account details? Brazil. PayMe from HSBC 24-hour Currency Exchange Renminbi Services Transfers and payments eCheque Services eStatement and eAdvice MPF Open a Hong Kong account Greater Bay Area Services Help and support Accessibility Ways to Bank HSBC HK App - Lite Mode Mobile Account Opening HSBC Online Banking Express Banking Important Notices Faster Payment System (FPS) What is 'Payment count per period' in 'Manage autopay'? Top up HSBC accounts via eDDA service is free of charge at HSBC. **The company must appear in our payee look-up or standard list on online banking such as credit cards, utility companies and some charities. Note: If you submit more than one transfer request in the same day, the available transfer limit will be your daily transfer limit less the amount of the transfer that you have already requested/made. There are some restrictions on renminbi transfers to China however - find out about Renminbi Services. If you're unsure what that is, you can check your bank statement. How can I send and receive money using FPS? How can I change the autopay
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