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Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By the way, a better place to store such documents is on Google Drive. Keeping your information safe and secure is always our priority. Looking for a house to rent in Nairobi? medical or car insurance, Documents from your school or a public authority. Sometimes, your name just isnt enough. If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. What about alternatives? After checking the organization's requirements, you may find that your current correct bank statement satisfies the proof of residency requirements. While providing a recent bank statement can serve as a proof of residence for many purposes, the organization requesting the proof may not accept that document on its own or may prefer something related to your housing. If the accountholders name is not registered in the business registration document, submit an authorisation letter under your companys letterhead signed by one of your directors to authorise you to operate this PayPal account on behalf of your company. This time it didn't say that my documents were rejected (the usual), but that my address settings in my account are incorrect, because they don't match what is written in the provided documentation "word by word". I'm sorry if this sounds confrontational, but right now I'm sincerely at the end of the rope with PayPal, and I'm sure anyone who's read the previous posts can see why. First of all, the website and emails are full of inconsistencies and misunderstandings of terms, including the following: That being said, the story is of course not free of documents being rejected, just as I predicted; My electronic phone bill was deemed useless after 3 weeks of waiting all because my phone company chooses not to put their logo on it, whereas PayPal insists that their proof of location contains silly drawings on them, even when all of the written info is clear as daylight. Paypal Privacy Policy. Heres one option. Are my documents secure when I send them? Is it "apartment ##", "apt. In this article, well explain what that means, and give you some pointers on the best ways to make sure you can provide it. Banks and other organizations often ask for proof of residence as a security measure. I continue receiving emails saying "we need more information about you", whereas the ticket has the status "waiting for your response". Proof of Address If they do not, please submit a request to Customer Support to have it updated:Step 1: Login to your PayPal accountStep 2: In the My Account tab, select "Profile" Step 3: At the Name field of the Profile page, click ChangeStep 4: Select the type of name change you would like to makeStep 5: Click "Continue" and follow the online instruction. Scan this QR code to download the app now. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. It's definitely a relief to see all warnin There are three ingredients in Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If you only have an older statement on hand, you can request a more recent one to be mailed to you from the bank, or the organization may accept an electronic bank statement you've printed from your online banking website. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. In that sitmultiple proofs of addressesshowing both your old address and tuation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. Look out for arbitrary-sounding rules, too for instance, they might accept utility bills not including mobile phone bills, or only certain types of insurance documents. Youll solve this by amending PIN details. @PayPal_paula Thanks for your comment. Yes, I'm aware of that but my bank statement was rejected. Probably it's because I used TransferWise? That Your bank statement may be a personal one that you use for club business, or a bank statement from the clubs own account. Now, back to the proof of address problem. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. In which case, take a look through your records for some documents that youve hopefully kept on file: Itll probably take a bit longer, but another option you have is registering to vote youll then get an official letter through the mail that you can hopefully use to prove where you live. Please go to www.paypal.com.sg to open a new account. Whether you're applying for a driver's license, enrolling your children at a school or signing up for a county library card, organizations often ask for you to show proof of residency so they can verify your current address and eligibility for what you seek. further In addition to this, quarterly bank statements are also available providing a more long-term statement for your money usage over a period of time. I believe PayPal absolutely needs to make their criteria more lax, and be much less paranoid with their verification process! WebI submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. Just follow the steps below and at the end click Submit. And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? Your passport, for instance, doesnt have your address on so its proof of ID, but not proof of address. Remember, if there is nothing to be updated and all looks good, simply click Submit. Paypal Your proof of ID often wont be accepted as proof of address, even if it does have your address on it. Because if youve had a recent name change, expect to show proof of that when you present the bank statement. If you decide to use one you had downloaded before, make sure its not older than 6 months. For example, if you're applying for a driver's license or state ID, a bank statement may have served as the sole example of proof of residency in the past, but the recent use of Real ID has led to applicants needing to show at least two documents verifying residency. You will receive an email from KRA approving your changes, and your PIN document as an attachment. Enter: Government-issued document. Several more weeks have passed. Your bank might not send you paper statements each month, but the chances are good that you can now get a PDF statement through online banking. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Typically, you might be required to show both proof of ID and proof of address. But what if youre busy and cant find time to visit the bank? Reference. Please tell me if I'm the one being unreasonable here, because I believe I've managed to be more patient than most folks would have been at this point after spending hours running across the city and scanning documents just for PayPal, and being met only with mockery in return. Discover it Secured review: Is it a good credit card? Unless you want to give up that account for good. We accept copies of the following documents: Current utility or phone bill ; Current insurance or tax statement Ive had some people tell me that even after downloading, the date on the KRA PIN shows the day they first applied for it and not the day they are downloading it. So its best either to check in advance, or to turn up with multiple documents that you think might satisfy them say, four or five and then just let the officials pick their preferred ones. Why does PayPal require my identification documents? On the other hand, your local school district may not take your bank statement as proof as they commonly look for housing-related documents like a lease agreement, property tax bill or utility bill. Currently I can still send and receive money, the only limitation is not being able to close my account which I don't plan on doing anyway however I understand it may get worse over time if the situation isn't resolved. good luck. Can a user not expect any basic reliability and consistency from what is supposedly one of the largest payment services on the planet!? Further, the bank statement must show your current address and name. The first staff member I called told me to go to my bank and ask them to print out a written statement, guaranteeing me that this will work and they will lift the restriction once they receive it. I can see that @kernowlass has kindly provided you with a list of accepted documents. Proof of Address that create documents for proof of novelty use. Further more the interface was very counter-intuitive, and I constantly had to contact staff and ask them what to do because the page wasn't making it clear, said staff also being counter-intuitive at times surely the administration can at least ask their web developers to make everything clearer and more detailed. What happens if I do not send the required documents on time? What kind of documentation can I provide to remove my account limitation? Itll take you to the Basic Information tab, which will look like the one below. The only option I have now is to run around the city, seeing which institutions can issue a government statement clarifying that I live at my address. Would it be okay?). Find out more in this article. So that, these are ideal for training and educational purposes. Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. I'm sorry if this sounds confrontationa Itll generally take the form of a document from a reputable service thats recently been sent to your home address proving thats the address you actually use. For some important official tasks, like opening a bank account or registering at the DMV, you may well be asked for proof of address, otherwise known as proof of residence. Box and Zip code are actually outdated, or you want to solve the date issue, you may update them by clicking Registration, then Amend PIN Details from the pop-up list. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. You are viewing the PayPal Community Archives. I'm sorry if this sounds mean but I don't want others to be unknowingly put through the sort of experience I've been. The business name on this document must match the full business name with PayPal. That might prove harder if the bills arent in your name, and/or if you dont work. Its useful, especially when the person or company youre transacting with is abroad. PayPal Its recommended to have the proof of residency letter notarized if there is no supplemental evidence (e.g. Problem is, the employer needs proof of address. Other steps include uploading your photo and ID, and verifying your credit card. It is not necessary to own your place of residence to prove your address. Chances are, youll already have some proof of address, even if you dont realize. Your identification documents will help us validate your information, ensuring that you are the rightful account owner. Youll be able to receive money, yes, but it will be put on hold and you cant do anything with it. PayPal This document must show your full name and residential address. Leave the Archive. We can only confirm physical addresses, not PO Box addresses. Dont forget to inform your bank, your insurance providers, and so on. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. Confirm that the personal details match what is on your PayPal account before you submit the document, and voila! Discussion in 'PayPal' started by Takuto, Feb 14, 2013. Even in my country and for my bank, my situation appears to be unheard of. Heres Why Youre Getting Too Many Friend Requests on Facebook (2023), An Honest Review of the Network/Multilevel Marketing (MLM) Business, Matatu/Bus Fare Prices from Nairobi to other Counties, Ongata Rongai: 35 Places Youll Find Affordable Rental Houses. The letter usually is brief and contains your name, address, date and a sworn statement that you're providing accurate information. After receiving a payment on my Paypal account, Paypal informed me that my account would be limited until I provided proof of my identity and residence. Bank statement | Proof of Address | Proof of Income For Mode of Amendment, click on Online Form, then click Next. But obviously not even this was possible without encountering further issues: First of all, I cannot edit my address because it's linked to a bank card, and apparently addresses linked to cards may not be edited for some inexplicable reason. Your passport, for instance, doesnt have your address on so its proof of ID, but not proof of Completely editable Iran Bank Sepah bank statement of high quality, which may be used as a proof of address in many sites. I'm sorry once again if my worries are unfounded like I said I don't usually deal with this kind of procedure and it's a bit stressful until I know that it's been solved. Each one formats the address differently, I don't know how the heck they want me to prefix my block and entrance and floor and apartment number! I am not a Singapore citizen, but hold a Singapore PayPal account. Is it normal for identity reviews to take this long? A copy of a government-issued identity document, such as NRIC or Drivers License or Passport for the account holder. By browsing this website, you consent to the use of cookies. The time it takes to restore account access varies, depending on the type of issue. Dont worry, PayPal will lift the restrictions once you complete the verification process successfully. I'll likely only dump another dozen documents that took me hours to obtain and get scanned, only for PayPal to laugh at me with each one and say they don't care. Starts at just $1 per CPM or $0.10 per CPC. A letter from a public authority, e.g. Its one that I have tried and tested, and it works. WebProof of address is one step in the verification process. Would it be accepted? Proof writing your id eg driving licence If you ignore this (and subsequent reminder emails), theyll now limit your account permanently. It is not intended to amount to advice on which you should rely. How do I know if the request for my identification documents is really from PayPal? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Takuto, why where you limited? WebYou bank statements from paypal has still not able to proof certificate for each of banking anytime day of the actual bank statement from. I'm awaiting clear instructions from PP soon, and for the whole ordeal to be resolved already. I guess I am not the only one with this problem. How is this possible in year 2017?! They said it doesn't match the information I have on So that, at the DMV, for instance, thats an important consideration. https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. If you have one, well and good. Otherwise, can i provide Bank Account Contract that has the address and my name written? Those who have had an account for a while know PayPal takes security very seriously. a court, A rental or mortgage contract or statement, multiple proofs of addressesshowing both your old address and t. uation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. I know everything should be fine, given I provided Paypal with exactly what they asked me for; I'm only a bit worried since I know that in bureaucratic situations, some services and people find reasons to use this as a means of making users lives harder, starting up games of the form "this isn't conclusive, this looks too blurry, we don't like you so please also send this". WebBank statement Proof of identity You must have a bank statement dated from within the last 12 months. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. Why do you still need my identification documents? Yeah, those. I decided to upload it to PayPal, and this time the issue was solved within minutes. A proof of address document confirms where you live. Nows the perfect time to go through all that unread mail. Its not an option that you have. Its the simplest option and my recommendation to you. What if the name on my PayPal account does not match the name on my ID or other official documents? I even had a discussion with the bank clerk while they were printing the file, and he told me that many clients of the bank use their cards with PayPal yet they've never heard of them ever being asked this sort of info, as well as mentioning that the statement they're giving me (stamped and signed) should be everything an institution like PayPal would legally require. By then, your account will be temporarily limited, and you cant send or withdraw money. Our bank statement templates enable you to submit the required information. It helps them confirm that youre telling the truth about who you are and where you live. PayPal's understanding of what "a few working days" means is radically different from the rest of us. Youre right very few. WebBank statement must show your current address Further, the bank statement must show your current address and name. Its possible some organizations wont accept photocopies or printouts better to take the original if you can. Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). Update the details that are outdated. The number of required bank or investment portfolio statements varies per transaction type as shown in the following table. Do that, print it off, and hey presto youve got your proof of address. I have opened a business PayPal account in Singapore but my business is registered overseas. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. First, lets dig a little deeper into why this is a challenge for Kenyans. Getting hold of proof of address can be surprisingly difficult, especially if the list of accepted documents is short. Why keep telling me to do something after I've already done my part? This procedure applies to all PayPal accounts, which list Singapore as the country of residence or incorporation. Proof of address is not the same as proof of identification (ID). How to verify PayPal Proof of address is not the same as proof of identification (ID). For example, your bank statement often will need to be no more than three months old and clearly show the issuance date. (Picture the long queues). Yes. By Type (6) Yes, I'm aware of that but my bank statement was rejected. There is no excuse for what is happening: PayPal is punishing those who have done absolutely nothing wrong, who have never broken either the law nor their terms of service, who have shown only good will and fully played by their rules something no institution with a speck of professionalism would ever do to their clients! A Bank Statement If you transfer your current bank account to use your Hong Kong address, you should receive your next bill at your Hong Kong residence. Its only important to know that it will be a requirement down the road. Otherwise, itll be rejected. Leave the Archive. (You must log in or sign up to reply here. Here are the types of proof of residence that youre most likely to have lying around your home, in your mailbox, or hiding under the doormat. Wise is the new and clever way of managing money for people with international lives. If you're not already signed in to your account, sign in now. WebYour name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can call or email us by clicking Contact us at the bottom of PayPal Help Centre. Thank you for your time. Thank you though. Your drivers license (the plastic card, not the official letter), Other photo ID issued by a government body, Utility bill (dated within last 12 months), Cell or landline phone bill (dated within last 12 months), Motor vehicle registration (dated within last 12 months), 401k/brokerage statement (dated within last 12 months), Copy of grant deed on home or lease agreement for home, Bank or credit card statement (dated within last 12 months), Identity card or driver's license with physical address listed (must be current). Out of all the documents I offered, this statement (that was accepted) is the only one that does NOT show my address at all, Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. Your name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. But what do you know: The bank I use just so happens not to print the customer's address on their statements, nor have their logo on them so needless to say this was also just a slap in the face. If you can't find a list, it's worth calling for more information to prevent an extra trip. WebTransfer money online in seconds with PayPal money transfer. For instance, they might need to be less than a year old, or less than three months. Tap Complete Verification. These useful information may help you resolve the issue right away. Paypal Proof of Address Bank Statement Whilecustomer support was kind and tried to be helpful, there wasn't much they could do in the face of the strict criteria set by the PayPal administrators. For Applicant Type, select Taxpayer, then click Submit. Your passport, for example, doesnt have thy address on therefore its proof the ID, but not proof of address. Paypal Proof of Address Bank Statement - DocsLib The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. I don't know which of the two the staff checks most, so I had to note down both links and upload everything twice to be certain. You will need to open a PayPal account in the country where you are conducting your business. WebHi guys! In fact, even your passport might not be enough. Is it OK if we also use cookies to show you personalized ads? Read on to find out more! Complete guide & tips to avoid scams, Passbook by Remitly Review [Discontinued May 2023], The 5 most common Zelle scams (and how to avoid them) [2023]. Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. Scan this QR code to download the app now. This is in line with regulatory requirements, designed to prevent identity theft, money laundering and terrorist financing. *Update: bank statement was accepted second time around so it's all good! Other potential documents include an employer verification document, health insurance policy or school transcript. Please check your email to confirm your subscription. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. proof of address bank statement Hi guys! Ntium voluum deleniti atque. Who takes those decisions, who establishes this criteria, who checks those documents, can I even suspect they aren't doing this deliberately to troll users? And the best part? We accept copies of the following documents as proof of identity: Your ID card Now the date on the document will automatically capture that days date and youll have solved the out-of-date issue. For those new to PayPal, heres what you need to know. Open a multi-currency account with Wise and you can verify your identity using photo ID and proof of address you dont need to provide bank account details. Once your account is open, you can start sending and receiving international payments right away. We accept copies of the following documents as proof of identity: When you send the documents, please make sure that the following information is visible: Note: If you've recently changed your name and your document doesn't match with PayPal, we may ask for more documentation that shows the name change. bank statements

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