14:52:20: Information - CApp::IsAdminUpgradeOverUser(3550) - Checking for registry key path SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\9B123F490B54521479D0EDD389BCACC1 [SOLVED] BSOD entryprotect.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL. And the installation process went through without any error message You will be able to leave a comment after signing in. 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ReceiverInside. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_es.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_es.dll 14:52:37: Information - CApp::IsRequireToInstallVCRedist(2561) - Found the installed VC Redist version details as 14.30.30704.00, 14.30.30704.00 Getting the following error at workspace update: Windows account is admin. I'm running G.Skill Trident Z RGB DDR4, 4x8GB, 3200MHz, CL14 (F4-3200C14Q-32GTZR) memory in quad-channel. 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = WebHelper, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = WebHelper, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {FDEE55AD-66D0-423C-8851-273FAAB5CD65}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WebHelper.msi, InstallOrder = 11, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WebHelper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::Initialize(474) - Exe path of CitrixWorkspaceBrowser is C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe [CVADHELP-20695], On a Surface Pro device, when you choose the on-screen keyboard on the Desktop Viewer, the keyboard might not appear. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = WorkspaceHub, Name = , Family = , Version = 19.11.100.48, GroupID = XenAppSuite, DisplayName = WorkspaceHub, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {4D46B3A6-67F5-4385-86D2-8E769EA07827}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WinDockerInstaller.msi, InstallOrder = 12, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WinDockerInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Use Registry Editor at your own risk. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SELFSERVICE. For example, an Information event is logged when a network driver loads successfully. information, see Knowledge Center article CTX477888. Verified from Control Panel - Administrative tools - Local Security Policy - Local Policies - Security Options = that these again match machine where it works. [CVADHELP-21123], The Citrix Desktop Viewer (CDViewer.exe) might exit unexpectedly when the ICA file size is 4096 bytes. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {5D3B2CB4-46E9-4DE5-9E76-0FE220F4D172} 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SSON, Name = , Family = , Version = 22.4.1.30, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {22FBF0A5-1222-41C8-9C86-EBF8A062F782}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi, InstallOrder = 08, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SSONWrapper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1761) - UpgradeCode= {F1A0AE61-3AE6-47D8-A089-BD4A04802CEA},Name=CitrixHDXMediaStreamForFlash-ClientInstall 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {DF1A9B33-DD88-4712-9922-CB01B3AB1C6A} 14:52:37: Information - CApp::IsDotNetInstalled(2543) - The.NET Framework requirement satisfied 14:52:20: Information - CWelcomeDialog::OnInitDialog(52) - In CWelcomeDialog::OnInitDialog() Citrix Workspace 14:52:20: Information - StopDriverFilterService(4071) - The specified service ctxusbr does not exists as an installed service 14:52:20: Information - CPreserveRegistry::ExecuteExports(374) - Starting Execution for exporting Registry Keys 14:54:42: Information - CApp::MessageBoxShow(285) - Message Box result: 4 I'm not 100% positive, but the problem is solved. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. Some of the Cloud Software Group documentation content is machine translated for your convenience only. This issue occurs if there is a restriction to run unsigned binaries, for example, wfica.ocx. The Citrix Discussions Team. Error 1: "You might be having an issue with a Citrix virtual driver (HDX RealTime Media Engine). [CVADHELP-19604], When you update the Citrix Workspace app from version 2006 or earlier, the gateway and beacon configurations of the existing stores might get deleted and the same configurations are added again even when the store configurations are not changed in the Group Policy Object. This exact model of memory is present on QVL for my motherboard. I have the same problem. 14:52:19: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. Restarted it. 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {4D46B3A6-67F5-4385-86D2-8E769EA07827} 14:55:58: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {658B9946-F89A-44F5-AB98-AE8885D9DBED} (Key not present.) 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_ru.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_ru.xml Citrix Desktop Service Will Not Start or Restart After Installing .NET On the confirmation pop-up, click on OK to confirm. 14:52:20: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {70755658-255B-4EA6-BF8F-7188BDCFF7D0} Here is the error log: 14:52:19: Information - CApp::InitializeLog(1838) - * Version: 22.4.1.62 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {C5A15829-7233-48A7-B34E-378A5C6D0D2C} [CVADHELP-19430]. [CVADHELP-21604], Attempts to access Citrix Workspace app for Windows might fail when the VPN disconnects or reconnects. 14:52:34: Information - AppProtectionHelper::isAppProtectionInstalled(377) - Check is AppProtection Installed 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AppProtection. On the next screen, select the Driver tab and click on Roll Back Driver option. This provides better control when multiple webcams are available in the user session. The issue occurs after upgrading Citrix Workspace app for Windows to version 2203.1 LTSR CU1. (Key not present.) Starting an application and suddenly a BSOD. 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = AppProtection, Name = , Family = , Version = 22.3.0.3, GroupID = XenAppSuite, DisplayName = AppProtection, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {C5A15829-7233-48A7-B34E-378A5C6D0D2C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AppProtection.msi, InstallOrder = 13, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AppProtection-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Run gpedit.msc. 14:52:30: Information - AppProtectionHelper::isProductInstalled(421) - Enter With this fix, you can set TWITaskbarGroupingMode to GroupNone either in HKEY_CURRENT_USER or HKEY_LOCAL_MACHINE. 14:52:37: Information - CInstallationManager::InstallComponents(2013) - No commanline for Install location 14:52:20: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {5D3B2CB4-46E9-4DE5-9E76-0FE220F4D172} [CVADHELP-20253], Citrix ADC appliance might crash when certain conditions are triggered from Citrix Workspace app for Windows. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = Contact, Value = Citrix Systems, Inc. BSOD driver_irql_not_less_or_equal entryprotect.sys If possible, please share the dump with us. 14:55:12: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 When you unplug an audio device, the wfica32.exe process might experience an access violation and exit unexpectedly. [CVADHELP-17211], If you drag and drop a window in an HDX session, it takes time for the window to recover and the taskbar icon to appear. 14:57:21: Information - CApp::MessageBoxShow(285) - Message Box result: 4 This article has been machine translated. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = Telephone, Value = 1-800-424-8749 This issue occurs when you add the store URL through GPO or command line and includes / after discovery, for example, https://sales.example.com/Citrix/Store/discovery/;On;Store. 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:20: Information - CApp::Run(1531) - IN CApp::Run(). 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {0A53DA4C-4795-43FD-AC16-0FFA2B93180B} Rebooted the machine, then tried again. 14:52:30: Information - AppProtectionHelper::isProductInstalled(440) - return value is: 0 14:52:20: Information - CApp::IsEdgeWebView2Installed(4246) - Status of Edge runtime on system : 1 14:53:59: Information - CApp::MessageBoxShow(285) - Message Box result: 4 [CVADHELP-21662], The Windocker.exe process might incorrectly generate outbound network requests to multiple IP addresses. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} "Retry" gets me right back to the same place. 14:54:29: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = CtxBrowserInstaller.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\CtxBrowserInstaller.msi [CVADHELP-20317], Attempts to access Citrix Workspace app for Windows might fail when the VPN disconnects or reconnects [CVADHELP-20376], When you add two stores from the same StoreFront server via GPO, configuring the second store might fail intermittently. 14:52:37: Information - AppProtectionHelper::setAppProtectionInstallSelection(486) - Enter 15:00:14: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Installation unsuccessful. [CVADHELP-20860], Citrix Workspace app might not be responsive after the launch. DIESER DIENST KANN BERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. I finally decided to find a solution. I'm casually using my computer. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = GenericUSB.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi 14:52:30: Information - CEulaDialog::IsSystemInDomain(230) - The system isn't joined in any Domain 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_ja.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_ja.xml Step 1: Check the services under the Windows Administration Tools to . Click Add User or Group and add the account to the list of accounts that have the Log on as a service right. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = vc_redist.x64.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\vc_redist.x64.exe [CVADHELP-21582], The screen might display the authentication pop-up window on the upper left corner instead of displaying on the center. 15:00:12: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:39: Information - CInstallationManager::InstallComponent(2722) - MSI Install from path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\RIInstaller.msi 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1761) - UpgradeCode= {C9170C32-D2ED-4099-8F44-6E14593DF1B9},Name={Vd3dClient} Transform File Name = WebHelper.mst 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = UsageText, Value = Supported parameters: 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {CD29FC30-092F-4B47-82C8-F08F36863C45} 14:52:19: Information - CApp::InitializeLog(1842) - * Command Line: "C:\Users\raull\Downloads\CitrixWorkspaceApp.exe" entry protect driver failed to start citrix por Lenovo ThinkSystem SR590 is a 2-socket 2U rack server for small businesses up to large enterprises that need industry-leading reliability, management, and security, as well as balancing performance and expandability. 14:52:20: Information - CApp::IsDiskSpaceAvailable(422) - Disk Space Available 663698493440 Bytes The development, release and timing of any features or functionality