SHIP NEW SMOKING POLICY FOR ALL SHIPS EFFECTIVE IMMEDIATELY: For the comfort of all. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Times and locations can be found listed in Navigator and the When & Where program. Complimentary champagne will be served at the auctions. Promotional credits are nonrefundable. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Please contact us or your travel advisor for more information. Cooking facilities onboard are not considered kosher. the vessel leaves. Smoking (including e-cigarettes) is never allowed in cabins and on cabin balconies. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. There are so many choices on your Holland America Line cruise. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Please contact the ships Medical Center for any medication requiring refrigeration. While smoking itself does. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. You will claim your luggage when you arrive at your final airport destination. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. All mail is subject to local postal office procedures and rates in the port mailed. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Please refer to Express Docs for more specific information regarding your arrival airport. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Let the vacation begin the moment you arrive in a new country. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. If downloading or using off ship, your regular carrier rates may apply. Also, be sure to enjoy the Compass book located in your stateroom. You are responsible for complying with the policies. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Download the app before your cruise, log in, and immediately start using Navigator. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Please do not forget to print them out prior to leaving home. Nosmokingof any kind will be permitted on any stateroom verandah. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Make your wedding dreams a reality. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Changes to your already confirmed flights (change fees and differences in fare may apply). . For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Visithollandamerica.com for more information. Now more options are available. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. For this reason, Holland America Line has size and weight guidelines for scooters. For your convenience, foreign currency exchange services are available at Guest Services. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Unsure of your next cruise? Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. We seek, to the extent feasible, to accommodate guests with disabilities. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Also, you will need your ship card when you disembark. Please contact us or your travel advisor for more information. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Each item is authentic and many are branded with designer names you have come to trust. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. 1-206-626-7353 to add services to your itinerary. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Copyright 2023 by Vacations To Go. a visa for stays of 90 days or less, when they meet all requirements. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Motion sickness medications are available for purchase onboard. (Required for kids and tweens ages 3 12). You may find more information on our tours and shore excursion programs on hollandamerica.com. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Also, full laundry and valet services are available on all of our ships. A passport is still the preferred document. The luggage tags are clearly marked with your ship name. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Your booking will be credited to, and finalized by, your preferred travel advisor. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. On 10/24/2021 at 9:50 PM, Blackduck59 said: I wonder if when the current No Smoking in the casino show a rise in casino play maybe they will decide to make it permanent. Mobility Equipment: The safety of our guests and crew is our number one priority. No additional deposits will be due until final payment. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Please log in to purchase your shore excursions. The Wireless Maritime Service system is available for use when the ship is in international waters. These policies apply to all smoking devices, including e-cigarettes and vaporizers. (Voyage plans cover your entire cruise and are available at a discounted rate. You will need to provide health certificate documentation for the animal in your ports of call. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. For questions about your service or about billing, please contact your home network customer service. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. popular and unique itineraries. Bidis essentially flavored cigarettes are not generally permitted entry. This requirement does not apply to U.S. or Canadian citizens. The statusof your seating request will be listed on your Cruise Contract. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Special life jackets are available for children and infants. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. If you do not see our representatives, pleasehave one paged. The representatives will help you with luggage tags. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. both aerobic and strength-training equipment. Its important to note that electronic cigarettes are illegal in many countries including the United Arab Emirates, India and much of South America and Southeast Asia. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. All documentation and immunization requirements are established by government authorities and not by Holland America Line. To book, or for more information, simply visit your Future Cruise Consultant. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Customs officials will not be available at the ship during check-in to register valuables. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. will be located near the entrance to the pier area where you will be checking in your luggage. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. All other questions and concerns regarding air arrangements should be directed to your travel advisor. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. The reduced deposit applies to sailings of 3 days or longer. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. No exceptions will be made. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Please note that this is a U.S. government regulation over which Holland America Line has no control. Visit our Frequently Asked Questions. Conserving water results in less energy spent making water, thus saving fuel. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Anyway, was so looking forward to my first X cruise in March, but we just did a Lift & Shift to April 2022. If we do not have your information by this deadline, you will be unable to sail. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001. No additional deposits will be due until final payment. Effective with the first sailings for all ships beginning in January 2017, the following smoking policy is in effect: For the comfort of all of our guests, all staterooms (cabins), showrooms and most . Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. We anticipate that your stateroom will be ready at approximately 1:00pm. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. many ports taxi lines can be long and distances to private transportation can be lengthy. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. You will be responsible for all costs you incur to join the vessel at the next port. The best time to book your next cruise is while cruising with Holland America Line. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. (Remember that checked baggage might not be accessible at all times.) Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. ahead and pack some anti-diarrheal medication with your other medications. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Daytime dress is casual. The time to reserve your desired stateroom, suite and dining preference is now. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. An additional charge may be applied. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Call us toll-free at 1-888-425-9376 or 206-626-7320. View current Health Protocolsand Testing and Vaccination FAQs. Holland America Smoking Policy. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Smoking Policies are subject to change by the cruise line. prior to debark. As previously, in-cabin smoking is also not allowed. There is a charge for the use of the self- service launderettes and it is coin operated. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. As previously, in-cabin smoking is also not allowed. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Further information will be provided on board. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Representatives are available 24 hours a day, 7 days a week and 365 days a year. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. Want to read your email, catch up on the latest news and check your finances? No exceptions will be made. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Travelers diarrhea (TD) isthe most common illness to affect travelers. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). You will recognize our representatives by their Holland America signs. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Norwegian Cruise Line Boarding may be denied or fines may be levied against those guests without proper documentation. Gift orders must be prepaid and received two weeks in advance of sailing. The rate is US$7.95 per minute and billing begins at the time specified. All rights reserved. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Bring your travel and health insurance information and have it handy at all times. However, effective on voyages commencing July 1. Please dial 911 in an emergency. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. The Cruise season kicked off in 2021 with sailings to Alaska, bypassing Canada. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Guests may check no more than 3 pieces of luggage per person. Tax and excise on tobacco here has been a cash cow for the federal government. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Please note that this is a U.S. government regulation over which Holland America Line has no control. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Line ship. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Place them in a carry-on bag or keep them with you so you can access them easily. All guests are required to disembark the ship at this time. Additional information concerning Customs matters will be provided during your cruise. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. its most convenient for you, 24/7. Any guest who smokes inside staterooms or on verandahs in violation of Holland America policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Limited time offer, Savings for Onboard Bookings Only. No internet purchase required to download or use on board. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. The card can only be settled for the amount of the pre-paid Gift Card. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Wishful thinking I. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). A password will be selected by the parent/guardian of the child. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances.
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