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CustomerRelations@metro.net 213.922.6235 1.800.464.2111. The E&C Department creates and maintains the Engineering Standards, Standard Specifications, Design Criteria Manual, Design Procedures Manual, Design Quality Assurance Plan, QA/QC Manual, CADD Manual and User Guide, and Track Charts. To apply, submit identification documents to verify qualificationwith theMetrolink Request Form. This program reimburses for a one-way trip from work to home, and to the car rental agency to return the car. The rider must submit the request form with the corresponding future dates and stations. No credit card required. Espaol. How do I qualify for Metrolink senior rate pricing? The most you will be required to pay per month is $39, as the maximum in monthly fares for staff/faculty is $69. PDF schedule. The GRH program is limited to employees of Chapman University. (business & personal). The Cal State LA Metrolink Station is located at our Transit Center at the south end of the campus below the Metro busway. We have ambitious plans to transform Metrolink into the backbone of the regions transportation system one that enables people to connect to opportunity, family and fun across all six counties, Kettle said. Claims received after 60 days will not be accepted and trip costs incurred become your responsibility. And it would be nice to see that happen here at MetroLink, because we have to look at the MetroLink as a community." Capt. Proof of enrollment is required to qualify and must be submitted with the Metrolink Request Form. Fornelli has more than 20-years experience in freight and passenger rail having previously served as Director of Transit and Rail Programs for the San Bernardino County Transportation Authority (SBCTA), one of Metrolinks member agencies. Being sent home from work early for any reason other than is specified in the rules as a valid GRH emergency. As Chief of Staff, Noelia Rodriguez serves as a top advisor to the CEO, driving excellence in performance and reporting for Metrolink. We have a unique opportunity to plan,build, operate and connect transportation in the Greater Golden Horseshoe. Riders can inquire about their corresponding pass prices through the Metrolink Ticket Finder. Learn more about all of the services that make up the Metro transit system and how to use each. To the people and possibilities that a connected region creates. News about Metro, including thelatest projects, upcoming events, service information and more. Fornelli is a California Profession Civil Engineer and earned a Bachelor of Science degree from the University of California, Davis. Cal State LA Commuter Services has complimentary round-trip tickets available by, Commuter Vehicle Loan Program and our Guaranteed Return Trip Home Program, Concerned about getting home because of an unplanned event? GoPass for K-12 and Community College Students, College / Vocational Additional Discounts, 3650 W. Martin Luther King Blvd., Ste 189 L, Use the California Relay Service 711 + the number you need. Get in Touch; Search. The Metrolink Bureau, currently deploys three K-9's throughout approx 500 miles of train track. All rights reserved. metrolink metrolink metrolink communications inc metrolink llc metrolink srl metro-link Apply now for a job at Metrolinx, one of the top employers in the Greater Golden Horseshoe. He also was Chief Rail Engineer for North County Transit District (NCTD)in San Diego County and Senior Supervising Engineer to the Orange County Transit Authority (OCTA) for Parsons Brinckerhoff. This includes, but is not limited to: navigation, video, image galleries, etc. He subsequently proved to be a strong leader and held several interim executive roles throughout the pandemic, including chief financial officer from March 2020 through May 2021. Cunningham brings over 30 years of experience in technology and leadership of multidisciplinary teams enabling business transformation and deploying new technologies in public and private organizations across various industries including Aerospace & Defense, Gas & Utilities, State & Local Government and Public Transit. For questions, contact: Manager, Customer Care, Metrolinx, 20 Bay St, Suite 600, Toronto, ON M5J 2W3, (416) 869-3600. Find out about our Guaranteed Return Trip Home Program. Manage your account and set payment preferences. An upcoming service area change will help improve paratransit service by helping reduce trip denials and reservation wait times, while improving customerservice. The Metrolink Corporate Quick Card (CQC) Program provides Chapman University staff, faculty, and students with the option to purchase subsidized Metrolink pass(es). Metropolitan Saint Louis Transit Agency providing MetroBus, MetroLink and Call-A-Ride paratransit services. Click on the button below to download the project application form. 0:03. Responsible Metro operating divisions or administrative departments investigate all complaints and implement any corrective actions to be taken. A 15.6-km subway line in Toronto that will run from Exhibition Place to the Ontario Science Centre. Only emergency rides that meet the criteria defined as GRH program emergencies can be reimbursed. All customer complaints are carefully reviewed, and those submitted by customers who experience accessibility or ADA-related problems are additionally reviewed for adherence to Metro policies by ADA Compliance staff in the Civil Rights Programs Compliance Department. The cost of a one-way taxi ride plus a 15% tip is reimbursable and must be documented on the receipt. If there are issues regarding your ticket outside of Human Resources business hours, contact Metrolinks 24-7 service at (866) 640-5190. It is taken out of the paycheck before taxes, thus lowering taxable income. These terms and conditions (Terms) apply to your access to and use of any of our websites. Today, Metrolink announced it was awarded a $59,000 grant from the Federal Railroad Administration (FRA) to address the issue of suicides along its system through outreach and training with key . You will only be reimbursed for a one-day rental period and must return the vehicle as required within the rental agencys contract. Personal information, as defined by the Freedom of Information and Protection of Privacy Act (FIPPA), including name, contact information, and opinions/comments, is collected under the authority of the Metrolinx Act, 2006, and in accordance with FIPPA. DeCasperis holds a Bachelors Degree in Criminal Justice from St. Johns University and Juris Doctor degree from Brooklyn Law School. Everything you need to know about Fares & Passes, including where to get more information and help. What is a transportation network company (TNC)? Learn More . Students, and those staff and faculty who do not wish to exercise the pre-tax deduction, may purchase the pass(es) via the Chapman E-Commerce portal or in-person at the Cashiers Office located in the Bhathal Student Services Center. Metrolink is proud to serve as the LINK between six Southern California counties with safe, seamless and reliable transportation and connectivity. If an OCTA rider does not utilize more than the monthly subsidy, no action is required. Before joining Metrolink, Bahr served as an executive at Cubic Transportation Systems, where she drove the growth of the company's customer experience function, delivering industry-leading technology and service solutions for public transit agencies around the globe. An initial deposit of $30 is required for students, and an initial deposit of $45 is required for staff/faculty, who have the option of pre-tax payroll deductions as well. Personal information you provide will be used, as requested, to respond to your enquiries; register you for a live event; book a meeting with a Metrolinx representative; allow you to participate in a survey; add you to an e-mail list that may send promotional messages; or otherwise provide you with a personalized experience. program. People with bikes walking/waiting for Metrolink train. He joined Metrolink in early 2022. Metro makes it easy to enjoy all of the fun and excitement of St. Louis sports, without worrying about traffic, road closures and parking hassles. Once your request form and payment are complete, send your completed form and receipt (if applicable) to rideshare@chapman.edu. No, but please ensure you obtain a receipt for your ride home. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. The official Twitter account for Metrolink trains in Southern California. Where to find help? What happens if I forget to pay an outstanding balance? Los Angeles, CA metrolinktrains.com Joined July 2008. The most you will be required to pay per month is $15, as the maximum monthly charge for students is $45. Committee meetings are held on Wednesday and Thursday of the prior week. Neither students nor student employees qualify for the pre-tax deduction. Confirmed by Houston City Council. Iliyana Stareva has 20K+ colleagues in total at ServiceNow. Some of the content on this website requires JavaScript to be enabled in your web browser to function as Planned Advisory for the San Bernardino Line: San Bernardino Line Track Closure May 6-7, 2023 If the rider is requesting a refund, please refer to the second question in the Additional Information section. Cash-paying riders would not receive the pre-tax deduction. For real-time updates regarding delays or any other Metrolink updates, please check the Metrolink Twitter account. He previously served as Deputy Chief of Staff to a Southern California member of the U.S. House of Representatives and as legislative aide to a California State Senator. Getting you there faster, easier, and more comfortably. Do I select Corporate Quick Card (CQC) renewal or request? Pomona Office:2558 Supply StreetPomona, CA 91767, Engineering Standards Disclaimer0000 - Index of Engineering Standards(Updated04-08-2021)1000 - General(Updated 01-19-2021)2000 - Track(Updated04-08-2021)2000 - Turnouts Common Standards2000 - Turnouts Concrete Crossovers2000 - Turnouts Maintenance Only2000 - Turnouts No 82000 - Turnouts No 8 Double Slip2000 - Turnouts No 10 Double Slip2000 - Turnouts No 102000 - Turnouts No 142000 - Turnouts No 202000 - Turnouts No 243000 - Stations(Updated 08-04-2022)4000 - Grade Crossings(Updated 01-19-2021)5000 - Right-of-Way(Updated 01-19-2021)6000 - Structures(Updated 01-19-2021)7000 - Maintenance and Layover Facilities, Access to sensitive security information (SSI) protected standards (ES8000 Signals, ES8900 Fiber, ES9000 Communications) here, SCRRA Standard Specifications (Updated 05-19-2022) SCRRA Standard Specifications Errata (Updated 05-19-2022)SCRRA Standard Specifications and Bid Quantities Items Check List, SCRRA CADD ManualSCRRA Geodetic Control Survey NetworkSCRRA Grade Crossing Manual (Updated 09-15-2021)SCRRA Grade Crossing Manual Errata(Updated 09-15-2021)Design Criteria Manual (Updated 02-23-2022)Design Criteria Manual Errata(Updated 02-23-2022)Design Procedures ManualAppendix A - SCRRA Standard FormsAppendix B - Sample DocumentsDesign Quality Assurance Plan, Track Maintenance Manual(Version 01-27-2020, with corrected forms), SCRRA Project Management ManualSCRRA Resident Engineers Manual. Section 5310 Application - Traditional and New Freedom All applications must be submitted electronically as a single PDF file to sect5310@ewgateway.org by 4:00 pm on June 21, 2023. Personal information, as defined by the Freedom of Information and Protection of Privacy Act (FIPPA), including name, contact information, and opinions/comments, is collected under the authority of the Metrolinx Act, 2006, and in accordance with FIPPA. While the . Rental car agencies require you to provide a credit card, and you must comply with their rules if you wish to rent a car. Stay Up-To-Date with RCTC a. Walker Canyon Temporarily Closed for Poppy Viewing and Other Trail Uses. When will I be able to activate my ticket? With 547 route miles connecting Southern California and an average trip length of 37 miles, Metrolink service provides a more relaxing, productive, cost-effective, and faster alternative to. Appointed by the City of Houston Mayor. Metrolink is encouraging people to take the train, skip traffic and enjoy a comfortable and convenient ride with a free ticket on Earth Day, April 22, 2023. Amounts outside of the subsidy allocation are the responsibility of the rider via cash payment or pre-tax deduction. All other Metrolink stops can connect to Cal State LA from a transfer at Union Station. Hubler has a Bachelors Degree from Pitzer College in Claremont, California and a Masters in Public Administration from the University of La Verne. You will need to make arrangements with the taxi or rental car company. Should I use my personal email when setting up my Metrolink Account? A Metrolink train at Union Station Wednesday . If the corresponding forms and payments are submitted, riders can have access to both services. And it can also help you know if your scheduled trip has been cancelled. The U-Pass card does not expire; the Rideshare Team will receive and provide new cards, free of charge, ensuring balances are transferred. Cal State LA Commuter Services has complimentary round-trip tickets available by request. Get valid emails for Iliyana and 500M other professionals. However, for riders who do not have a smartphone, riders can receive a physical card to use at Metrolink ticket terminals. Schedule Info & Maps. Castellon earned a Bachelor of Science in Occupational Safety and Health from Columbia Southern University where he is currently completing a Master of Science in Organizational Leadership. Replies. Chief Operating Officer (GO Transit and UP Express) and Chief Safety and Security Officer. Here is the Student U-Pass Request Form. website is For example, if the ticket were $280, the $180 payment would be taxed at $10, as opposed to $180. Members of the Senior Management Team are leaders in their industry, and our community. Hubler joined Metrolink on Feb. 28 as the chief strategy officer, providing executive oversight and leadership for planning, government and community relations, sustainability initiatives and railroad services. You can find all of them in FinalScout. He became the Metrolink CEO in September 2021. Lines Affected: Inland Empire-Orange County, Orange County. What do I do if I lose my OCTA U-Pass Card? Media. Riders who are 65 or older can receive senior rate pricing. You Are Here: Home; Staff Directory; Staff Directory Search the Directory; . Elisabeth Lazuardi is Senior Manager, Audit at Metrolink responsible for overseeing and managing the Internal Audit team to conduct audits in accordance with Board of Directors-approved Annual Audit Plan and in compliance with auditing standards. What must I do to ensure that my emergency ride will be reimbursed? Where can I find the price of the Metrolink pass I am interested in? Likes. This decision is up to you based on your level of satisfaction with your service provider. Track closure in south Orange County Will Chapman University subsidize a different type of pass outside the Monthly or 5-Day Flex Pass? Metrolink is the third largest commuter rail agency in the U.S. based on directional route miles and the eighth largest based on annual ridership, serving Los Angeles, Orange, Riverside, San Bernardino and Venture Counties. Submit Customer Feedback. LASD/Metrolink Bureau is honored to have Deputy Velasco and Tina as part of our team. Edited 6 time(s). What will happen to my balance if my fares are more than the monthly subsidy? Dreamstar representatives recently presented "high-level plans for the proposed service to Metrolink staff," said Scott Johnson, director of communications for Metrolink. 2023 Southern California Regional Rail Authority. The courthouse is located directly across the street from the Gateway Arch and National Expansion Memorial. Lazuardi has 13 years public accounting firm experience including at PKF in Glendale, Calif. and Hutchinson & Bloodgood, LLP. Metrolink shut down service at 1:11 p.m. after staff noticed the debris rolling down a hillside north of Metrolink's San Clemente Pier Station, said Metrolink spokesman Scott Johnson. Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. In this case, riders will be notified to replenish funds taken from the balance to the required amount ($30 for students, $45 for staff and faculty). The Regional Guaranteed Ride Home (GRH) program is designed to provide emergency transportation home if an employee who participates in one of Chapmans public transportation programs experiences an emergency while at work such as illness or unexpected overtime. Los Angeles, California, United States View. Website. LASD METROLINK BUREAU. As CXO, Bahr brings her expertise in customer relations, communications, marketing, and customer experience to oversee the organization's commitment to putting customers first in regional passenger rail. Employees can receive a 7-day complimentary ticket. Planned Advisory for the San Bernardino Line: San Bernardino Line Track Closure May 6-7, 2023, Lisa Bahr Chief Customer Experience Officer, Frank Castellon Chief Safety, Security & Compliance Officer, Elisa Cunningham Chief Technology Office, Justin Fornelli Chief, Program Delivery, Elisabeth Lazuardi Senior Manager, Audit. Board meetings are typically held at 10:00 a.m. on the fourth Thursday of each month. Payments to replenish funds into a riders balance can be made through theChapman E-Commerce Portal; Chapman staff and faculty members also have the option of pre-tax deductions. Tweets. As soon as the OCTA U-Pass rider retrieves their card, it is activated and ready for use. Monday - Saturday 9:00am - 5:00 pm. Lazuardi earned a Bachelor of Arts in Applied Mathematics from the University of California, Berkeley and a Master of Accounting degree from USC. METRO SUBWAYLINK. The pre-tax deduction option is for Chapman faculty and staff. The Engineering & Construction (E&C) Department provides the infrastructure required to operate the Metrolink commuter rail system through the design and construction of new facilities, and the maintenance, rehabilitation, inspection, coordination, and management of the infrastructure. Track active, purchased and expired tickets or travelcards. Where can I view routes for beginning and ending Metrolink stations? Can I use the rental car for more than one day if I pay the difference? The designs must build a very high-quality infrastructure that can be relied upon for this service expansion. Want to tryitfor free? *Currently, we are not restricted as to the number of participants in this program, but limits may be introduced at a later date. Hubler has more than 25 years of experience in transportation policy and legislative and public affairs. Cal State LA is the only university in Southern California to have its own Metrolink Station, which is served by Metrolink's San Bernardino line. While she believes life is a highway, when it comes to work, her motto is We are here to be Human and Resourceful.. About MetroLINK; I Want To. -. He oversees Metrolinks long term planning for the Southern California Optimized Rail Expansion (SCORE) Program, Metrolinks 10-year, $10 billion plan to re-build the regions rail infrastructure to allow for more frequent service prior to the 2028 Los Angeles Olympic Games. If the rider purchased it with cash, submit a receipt to rideshare@chapman.edu for processing. Whether our customers are submitting complaints about service problems or sharing a great experience, we welcome the opportunity to be of service. Emergency circumstances that qualify for a reimbursable ride under the GRH Program include: What does not qualify as a valid GRH program emergency? The San Bernardino line has station . The agencies reserve the right to make program changes or cancellations. {{ userNotificationState.getAlertCount('bell') }}. MetroLINK: Employee Directory | ZoomInfo.com Find 36 employees from MetroLINK MetroLINK Employee Directory MetroLINK corporate office is located in River Dr, Moline, Illinois, United States and has 36 employees. In May 2021, Hackett was selected by the Metrolink Board of Directors as its interim CEO following the departure of Stephanie Wiggins. The purpose and objective of this department is to provide safe, regulatory compliant, and reliable track, bridge, and station facilities that meet the expectation of Metrolink and other passengers, freight operators, the public, and elected officials. Hubler joined Metrolink on Feb. 28 as the chief strategy officer, providing executive oversight and leadership for planning, government and community relations, sustainability initiatives and . Justin Fornelliis Chief of Program Delivery for Metrolink. Why do I need a credit card if using a rental car? 323.937.8920. Sign up for a free account. 2023 Southern California Regional Rail Authority. I have the option of paying pre-tax or cash, what is the difference? Shes held C-suite positions at the Port of Long Beach and Los Angeles County Metropolitan Transportation Authority (Metro). FinalScout - Find anyone's professional email address. The agencies GRH program administrator is responsible for authorizing reimbursements under this program. When are Metrolink request form submissions due? Prior to that, she spent two years at New York City MTA in labor relations. He has more than 30 years experience in private technology industry at Xerox Corporation; he has served as Vice President and General Manager of Alliance and Partnership Management, positions in research, engineering, strategy development, technical project/program management, business development and global process / performance improvement initiatives. Metro Customer Relations. OCTA U-Pass Riders will only have to submit a request form once to set up their account and for processing. Paul Hubler is Chief Strategy Officer for Metrolink, providing executive oversight and leadership to the Planning and Development, Government and Community Relations, Sustainability, and Railroad Services departments. The Engineering & Construction (E&C) Department provides the infrastructure required to operate the Metrolink commuter rail system through the design and construction of new facilities, and the maintenance, rehabilitation, inspection, coordination, and management of the infrastructure. In two customer surveys fielded by Metrolink in April 2020 and February of this year, nearly 75 percent of current Metrolink riders self-identified as essential workers, and many Metrolink staff . Executive Director of Engineering Systems [email protected] Angela Roberts Director of Labor Relations [email protected] Kevin Scott General Manager of Security [email protected] Trenise Winters Don Filippi Chief Operating Officer Justin Fornelli Chief, Program Delivery Arnold Hackett Chief Financial Officer Paul Hubler Chief Strategy Officer Elisabeth Lazuardi Senior Manager, Audit Noelia Rodriguez Chief of Staff Darren M. Kettle Chief Executive Officer Email rideshare@chapman.edu immediately to deactivate the card. Where can I find the schedule of times to utilize the train? Search over 700 The e-mail was obtained by The Times. Ilyssa DeCasperis is the Chief People Officer of Metrolink, responsible for leading strategies and processes to build and retain team members. The Transit app is your resource for seeing the real-time arrival times for your bus. If a riders balance falls to $0, the Rideshare Team will deactivate the card. Does Chapman University subsidize the entire cost of a Metrolink pass(es)? How do I transport my bike or wheelchair? Last edit at 01/08/20 16:33 by GenePoon. Track closure in south Orange County His career experiences have made him an expert in research, strategy development, technical project/program management, business development and global process improvement initiatives. After the ADA Compliance oversight review has been completed, Customer Relations will provide a written reply to the customer, to the contact address provided, within ninety (90) days of receiving the complaint. Filippi joined Metrolink in 2018 from the North County Transit District (NCTD), where he served as chief operations officer and chief safety officer. During her tenure at Cubic, she led multiple corporate brand updates, launched innovative products and solutions, and implemented strategic communications strategies that resulted in new business worth over $3 billion. Find Info Top Metrolink Employees Elisa Cunningham Chief Technology Officer . PURPOSE OF POSITION The Southern California Regional Rail Authority (SCRRA), operator of the Metrolink Commuter Rail System, is seeking a Director, Marketing & Partnerships who will direct strategic planning, development and execution of all marketing and partnership functions at Metrolink. Fornelli is married and has two sons, who he enjoys coaching in football, soccer and baseball. 4/1/2023: Hackett, who was previously the Interim Chief Executive Officer for Metrolink, joined the agency in May 2019. It was designed for riders who require a more flexible and affordable commuting option and do not commute to campus every day. For questions, contact: Manager, Customer Care, Metrolinx, 20 Bay St, Suite 600, Toronto, ON M5J 2W3, (416) 869-3600. Before assuming the interim chief operations role, he was overseeing Metrolinks safety, security and compliance program since December 2018. Metrolinx is undertaking themost extensive transportation investment in Ontarios historyto get you where you need to go better, faster, and easier while also operatingGO Transit,UP ExpressandPRESTO. Emergencies may vary from an employee having to work late, to a family emergency that requires the employee to return home mid-day. Bringing 18 kilometres of smooth, fast, reliable rapid transit to Mississauga and Brampton. The designs must accommodate potential or probable expansions in the capacity of the infrastructure such as much higher speed operation, electric traction power, heavier freight loads, or compatible shared uses of the corridor. If a rider forgets to pay any outstanding balance, they will begin to accrue a fee. In any case, a written reply will be provided to the customer within ninety (90) days. Find Employee Return to Campus and Student Return to Campus information.Emergency Notification. Metros Destination Deals program is proud to feature STL Style House as our Merchant of the Month. TFGM said that Metrolink staff will also be around at key locations, at busier times to help guide people and ensure they get on the right services.

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