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My work desktop (which works fine extracting files), and two different laptops. For more info, see Prepare your Surface Duo for service. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. Continue to hold the volume-up button. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. b. ]LOG]!>. In some models, the solid-state drive (SSD) is only removable by skilled professional technicians following Microsoft instructions. The utilit. Just strange that all 3 computers do the same thing. files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights Once the bootable USB is ready, you will see the Success message. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. I did not do disk partition so everything is in one drive. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. There are plenty of applications around to securely erase data from Windows PCs. Dal informace o Internet Exploreru a Microsoft Edgi, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Figure 5. All original components exclusive of the bundled accessories such as the power supply unit, mouse, or pen, must be included when returning your device for service. Tip Confirm USB drive of at least 4 GB is connected"::: This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Your email address will not be published. Turn off your Surface. Press and hold the Volume Down button. wrote: Yes sir it worked very well as it was intended.Thax very much sir. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. Can I ask you for a quick explanation/guide on how you created the image (be it Windows or Linux). This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Thank you. ago The bootable USB will be ready in less than 5 minutes on most modern PCs. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Unless you are very familiar with installing windows I recommend the recovery image. I tried surface data eraser but I get an error message that "no disk drive found". How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Hopefully, you can get it going again. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. Thank you in advance. [!TIP] Here is how to that. You must accept the license terms to continue. The drive you select will be formatted and any existing data on this drive will be lost. Tool doesn't format USB drive. You must accept the license terms to continue. Confirm USB drive of at least 4 GB is connected. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. [!TIP] downloading link for few ARM64bit surface pro devices A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. d. Release the Volume Down button. my surface book 2 is stuck at windows logo (is it called boot loop?). b. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. list disk Note that you need the 64bit version. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Both USB thumb drives are new. Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. Booting the Microsoft Surface Data Eraser USB stick. Tap or click OK when the format is complete. Select Continue. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Most likely the SSD is fine. Partition to be erased is displayed in Microsoft Surface Data Eraser. Doesn't show anything besides settings toggles. [!TIP] type below line in CMD with admin rights, then copy all the folders and files from the root of created bootable pendrive to C:\WinRE_amd64\media Does my Surface use removable media to store data? For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. I've been doing help desk for 10 years or so. if still you gets problems means. This turns off phone protection and erases all the data on your Surface Duo.

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