1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? 2023 Montecito Bank & Trust. If this is your situation, call (800) 304-3107 to see if all or some of your refund is being collected through the Treasury Offset Program. Whether you like bundling benefits for everyday savings or keeping it simple with free checking, you'll find a Civista checking account for the way you live. Their rude. tax refund - omitting a number in my checking account, Albuquerque Periodontics and Implantology, Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Posted on June 12, 2022 by June 12, 2022 by, Here are some quick points of contact: Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am , To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Civista Bank | Complaints | Better Business Bureau Profile Well my 2020 was held up by IRS for paperwork took me almsot 2 years to get straight after 4/5 months Turbo Tax took their fees. .They made everything very easy. Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. Contact me if more information needed, Read full review of Santa Barbara Tax Products Group [SBTPG], Taxes withheld Santa Barbara tax group/TurboTax. They didn't do that. They're still holding it 7-10 business from that. To speak to a Customer Service Representative, please visit our Contact Us page for our Customer Service hours and contact information. I want my money. (805) 564-0298. When you book an appointment, youll select the date and time, the purpose of your visit and if youd like to meet at the branch, over the phone or virtually. My federal refund was released to sbtpg on 2-24-22. "contactType" : "customer service", Bank of Santa BarBara phone number. That was a large refund. A verification email has been sent to your email address. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to . I obtain a tax advocate to speed up the process the advocates supervisor frustratingly deposit my money in a TurboTax account because that was the last account information listed on my return. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service **Disclaimer: Every effort has been made to offer the most correct information possible. Compare our Civista business checking accounts today. I have also emailed TPG-CSsupport@greendotcorp.com with no response. Early Tax Season: January 2 thru January 15 Mon-Fri: 7am - 4pm Sat: 7am - 11am Sun: 7am - 11am Peak Tax Season: January 16 thru March 12 Mon-Fri: 6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS. Beneficiary Account number: Provide account number, Beneficiary Bank: Wells Fargo Bank Contact us so one of our agents can assist you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Now, more than ever, you can do so much more than withdraw cash from an ATM. Fixed the issue. Please tell us your preferred contact method and time. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank of Santa BarBara, It looks like we haven't found Bank of Santa BarBara's social media accounts :(. Do everything from enrolling in online banking to opening a business account, and more. Go to the menu in the app and select CardControl. 1483 East Vly Rd, Santa Barbara CA 93108 Phone Number:(805) 565-4560. Questions about prior year tax filings? Fight for your money #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { Even turbotax doesnt want to step in regarding this issue. So that was a lie. }, I am having the same problem with this tax product group. Noboby seems to want to help even after sending me an email saying they will reissue the check for the other client. Please RETURN the money. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Have a question? About us Privacy Policy A Green Dot Company NMLS ID 914924 Santa Barbara Tax Products Group, 2023 I received a refund check from civista bank is the check legal? I put No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You can find contact details for Bank of Santa . Civista is my new bank! U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. For credit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full credit card number ready. An appointment with a banker allows you time to ask any questions you have. "name": "TaxAct Online Tax Filing", CardControl is found in the Mobile Banking app. Return my MONEY. Find hours, directions & financial services provided. Support How do I contact Santa Barbara Tax Products Group (SBTPG)? "logo": "https://www.taxact.com/images/schema-logo.jpg", Civista Bank > Focused On You As concise as can be this company is fraud stolen my taxes my identity and has an account in my name ! TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. A month later no check and now nobody is responding to my email and they won't return my calls. Under Category select "Credit Card Services" or "Debit Card Services". Choose the banking area below you want to explore and you'll be connected to information centered around your financial needs. My company name is The Whiz Kidd Fs contact [protected]! [protected]. Auto Collect is available for the handful of clients that choose to pay-by-refund but don't receive their tax refund. I made it clear to the IRS and Turbo Tax that my bank account was closed and to send it either to my new account or mail me a check. Visit our Holiday & Weather-Related Closings page for a listing of branch closures and delays. I am Turbo Tax client for years, this is the first time Turbotax used Santa Barbara tax group. You may also select Locations in the upper right corner of the page at usbank.com to start your search. I refuse to not receive my 2021 refund. Fill in the registration information (be sure to remember this password), then click Continue. No one has called to help. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Call (805) 963-7511 or Contact us using the Online Request form on this page. I did not authorize an electronic ruturn nor the service fee of $55.15. I should have gotten the check. Contact me directly for any details. If this is not fixed by tax season I will be filing a lawsuit. Do u have a way to connect outside of here? TaxSlayer Support How do I contact Santa Barbara Tax Products Group (SBTPG)? After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Compare our traditional and specialty checking accounts today. Thank you. Can anyone help? Please return this unauthorized amount service fee. The IRS did a trace. TPG is facilitating collections that are being made directly through EROs. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Youll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Desired outcome: Deposits in The Bank of Santa Barbara are insured by FDIC. I used TurboTax for many years to file my tax returns and I never saw the refund issued by TPG PRODUCTS SBTPG LLC. To speak to a Customer Service representative please call. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Use TPG to collect your fees from unfunded Refund Transfer clients, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program, Monitor and make adjustments as often as you'd like. American Express is a federally registered service mark of American Express. Use a temporary debit card to access your funds until your new card arrives. (805) 963-7511 Mon-Fri (8am-6pm) Call me to let me know its done its been a whole month! "@type": "Organization", But on Theyre holding and and providing different information. Please refund my money $60. Desired outcome: Email: Select Email Us on the right side of the page, in the More Options section. U.S. Bank is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates. Lobby: Mon-Fri, 9am-5pm. (833) MBT-4SBA or (833) 628-4722 "@context": "https://schema.org", This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. Ive contacted them via email and calling their CS number ending on 7228. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Will not use them again ever. Where to cash a TPG-issued check - TPG-TP - Santa Barbara Tax Our mortgage loan officers tailor solutions to your unique needs. Contact Us Civista Bank Your banker is here for you through our video streaming and co-browsing tools. All Rights Reserved.20092023 Montecito Bank & Trust. View refund status. Return of my $55.15 since it was never authorized. Charles Terry Find yours below and contact them to enroll with TPG. Open a bank account, apply for loans, deposit funds & more at our Santa Barbara branch. I suppose to receive a total of $3,734, and instead received $2838. Is there a real contact number to SBTPG - Intuit Hours at walk-up window and drive-up locations are weekdays from 9am-5pm.To speak to a Customer Service Representative please call (805) 963-7511 or (800) 348-0146, Monday-Friday, 8am-6pm. You can call the appropriate number below, complete a. Member FDIC. This will surely increase the credibility of your complaint. Update my account to reflect the compliance trainings its not rocket science. Call (800) 348-0146 or Submit questions using the Online Request form on this page. ATM: 24/7. Bank near me. You can also visit the U.S. Bank branch locator at https://www.usbank.com/locations/ and enter address, city or state and ZIP code that is nearest to you. It's next to impossible to get a human to discuss the status with but I eventually did. How soon do i get my refund after recieved by santa barbara bank - Intuit Tess Harris State Street Master Planner (805) 564-5563 StateStreetMasterPlan @SantaBarbaraCA.gov Same thing happened to me. 936 State St Bank Atm Santa Barbara CA 93101 | U.S. Bank Discover convenient access and tools to manage your growing business. Santa Barbara Bank & Trust - Santa Barbara. Submit your request and a branch associate will be in touch to confirm your date and time. This message appears to contain sensitive information. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Fees were taken out more than once but no check was EVER mailed. Discuss the issues you have had with Bank of Santa BarBara and work with their customer service team to find a resolution. They said it would take 10 to 12 weeks for the IRS to receive back my refund. For a whole month and a half, they have 2 clients under 1 check number saying both clients got the money when we know that is impossible. } 805-730-7860. My refund date was April 6th 2022 and I had closed the account that my money was going to for my understanding TPG was supposed to send my money back to the IRS since they were unable to deposit the funds in my account, They never did Ive been getting the run around trying to figure out where my 2021 tax refund is sbtpg was the last to have it told me it would take 8- 10 business weeks to send my refund check back to irs . Most U.S. Bank ATMs let you check your bank account balances, deposit cash and checks, transfer money between accounts, make payments and reset your card PIN. TPG also offers the GO2bank Visa Debit Card in tax professional offices across the US as a great alternative to paper checks. THEY OWE ME $5.531.80! the fast, secure, and free way to switch your automatic payments & direct deposits. They cant find it. Federal/ State refund amount. height: 100px; Its customers are served from 2 locations. I never used this company services for anything, I used only TurboTax. Please provide your Name, Phone number and Email address so we can reach out to confirm your appointment. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). I absolutely love banking here. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank of Santa BarBara Customer Service. Desired outcome: She said it's being held "because of the amount of my refund". I have $7000 wrapped up in taxes from 2021 and my family is suffering because of it; I made that money and depend on it for my family now it's 2023 and still no money sent they lie and said they sent it to irs they sent out a check 3 times I never received nothing I've been trying to get lawyers I have no one to help me with this I don't even have money to afford a lawyer it's really bad im in distress and disbelief that the government would let this happen to me. I have read several others dealing with the same issue on the BBB website with no results. Early Tax Season: January 2 thru January 27 Mon-Fri:7am - 4pm Peak Tax Season: January 30 thru March 12 Mon-Fri:6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon No upfront fees All rights reserved. 2023 TPG-TP | A Green Dot Company NMLS ID 914924 | Technology Privacy Statement It is frustrating that i cant get a "supervisor" or any higher up to look at this. For 24-hour assistance regarding your lost or stolen card, contact U.S. Bank Customer Service: 800.872.2657 for personal debit cards. Click here to scroll back to the top of the page, Click here to close the quick links modal. Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. A whole month and issue is not fixed. Wealth management professionals from U.S. Bank and our affiliate U.S. Bancorp Investments can help create a plan that meets your needs now and in the future. Lost or stolen card? I called today just to be on hold for an hr. Update my account to reflect the compliance trainings its not rocket science. Hours of Operation: Monday-Friday 7am-6pm Pacific Time. Desired outcome: They refuse to send another check. Ive already requested my fund back to be send back to irs since January 2023 it is now march. Contact information - TPG-TP - Santa Barbara Tax Products Group Santa Barbara, CA 93101 Share your photos and videos with others to prove the truth of your words. You are always greeted with a smiling face. Fees apply to the ERO only with respect to successful collections. The irs said they never received my money from them SBTG ,I never used there services only TurboTax once my bank account was close that was the perfect way to send my money else where and not back to irs ! 12 E. Figueroa St. SB, CA California, San Bernardino, 93101 United States Bank of Santa BarBara phone number 805-730-7860 0 0 Bank of Santa BarBara website See Also: Tax products group customer service Preview / Show details 0 0. . This option also has an additional charge from the bank that processes the transaction. SBTPG responded quiclky with a phone number. Money owed to Ariel obroen, Got about 6 lol. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Please consider using Secure Message through online banking for these types of requests. For your protection, please do not send private or sensitive information via this form (for example, your account number, online banking username, social security number, etc.). Enter your email address when prompted, then click Continue. I used Turbo Tax to file my 2021 return. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. Then I was told itll take 8-12 weeks for irs to receive my tax refund from sbtpg . When taxpayers pay-by-refund it's an easy way to get paid. I found a amended return in November 2022. Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client, Clients are given the option to conveniently pay your fees with a credit card or bank account, If your client does not respond, TPG will debit your fees from your client's bank account, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program2. Deposits made before the branch opens are processed the same business day. Please try again later, Do Not Sell or Share My Personal Information. you'll find a Civista checking account for the way you live. Now I am fighting with the IRS and this company. If your inquiry is related to sponsorship or grant requests, please complete our Donation Request Form. I need my money and the reps are very rude, don't help. I am not a scam. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Ill never do my taxes with TurboTax again and for them to be partnered with this shady bank makes it even worse I recommend if your thinkin about doin anytime of business with this company let me save you time stay away far away from sbtpg and turbo tax, Desired outcome: Enter your address, city, state or ZIP code. I filed with Turbo Tax for 2020 Tax year. Now I have to deal with a tax advocate Ive something so simple. My deposit was denied due the account being closed so I was told a first check was mailed out and i never received it, so I filled out the paperwork to get another one mailed which was mailed out on March 28, 2023, per their website, well today is April 11, 2023, and I have still not received my check. https://ttlc.intuit.com . A trust is formed. "sameAs" : [ Keeping your data safe is our top priority. Return of my $55.15 since it was never authorized. Montecito, CA 93108 Montecito Bank & Trust - Locations and Hours Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. Some services such as notarizing documents require that you make an appointment. Well Santa Barbara mailed me a check. Through a virtual appointment, you have the same face-to-face interaction that you would have in your local branch but without leaving your home. Get support on business checking accounts to commercial loans. Enter the information requested and select Submit. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Routing Number: 122234783 Personal Checking made for you. How to check my refund status with IRS - TPG-TP - Santa Barbara Tax Please refund my money $60. Enroll now with Santa Barbara TPG - leading Refund Transfer bank I want my money back and this company reported as fraudulent. Thats because this company probably never sent it back. This is extremely frustrating. page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS, Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee. Follow us on Facebook, Twitter, and LinkedIn to stay up to date with Civista news, financial tips, and community happenings. 2023 Montecito Bank & Trust. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I have been trying to get my money for well over a year now. In that message SBBTPG said that my refund was sent back to the IRS on 10/7/2022 with the lead number 10052211. You can attach a file by clicking Attach a file (2), then click "Add+". I want my money back and this company reported as fraudulent. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Contact our Service Center at (800) 348-0146, M-F, 8am-6pm and ask about Card Travel Notifications.